Serving New Haven, Hamden, West Haven, East Haven, New Haven County, North Haven, Guilford and beyond Furnace Replacement Company Hamden

Air Inc. was outstanding Dec 31, 2025

Air Inc. was outstanding from my first phone call to them to the installation of my new furnace. Julie, the receptionist, customer service is outstanding. It was a pleasure to talk to her about the details of my new furnace. My sales representative Michael B. was outstanding. He gave me a fair price and made sure I had space heaters for my home while my furnace wasn't working before they installed the new furnace. And the technician Joshua C. was fantastic. He was very professional and told me everything that I needed to know about my new furnace. Joshua is very knowledgeable, and he cleaned up VERY well after the job. Outstanding work Joshua and his coworker did installing my new furnace. THANK YOU ALL AT AIR INC.!!!

Richmond Jones

Their work was meticulous! Feb 26, 2025

Carlos and Gerardo installed my new furnace/hot water system. Their work was meticulous! They arrived on time, were polite, and clean! I am very pleased with their work and highly recommend this company!

Bonnie Cecarelli

The replacement of our furnace was done immaculately. Sep 29, 2023

The technicians were professional, courteous, and skilled. Air Inc. was definitely the right company for us. The replacement of our furnace was done immaculately. It was a pleasure.

Sandra Navedo

This Was Excellent Mar 1, 2026

When our water heater died, Air, Inc. showed up fast and delivered in a way that actually impressed me (which is not easy to do). Jonathan was professional, personable, and refreshingly thorough. He assessed what we needed without overselling, explained everything clearly, and got the process moving immediately. Within two days, the new water heater was delivered and installed. The install team was outstanding. The new unit was slightly different in size, and instead of making it “work,” they reorganized the entire utility closet and rebuilt the platform so everything fit properly and safely. Clean work, clear communication, and no cutting corners. Exactly how it should be done. The next day, I had a few questions. Jonathan came back immediately, and while he was there, he knocked out our scheduled HVAC service as well (which was scheduled for the following week). I love that he was efficient and proactive. He even followed up a week later to make sure everything was running smoothly. I had been searching for a new HVAC company after two very “meh” experiences elsewhere. Air, Inc. is not meh. They are responsive, capable, communicative, and genuinely pleasant to work with. As someone in the service industry myself, I know the difference between average and excellent. This was excellent.

Robin Helburn

I Love Air Inc. Aug 25, 2025

Patrick was very knowledgeable about what we needed to replace our worn-out water heater with the best replacement that would pass all codes. He even talked to my home warranty company and gave them a diagnosis and quote for the new water heater. I love Air Inc. They replaced my furnace and my AC unit. They are a reputable company that I would recommend to anyone.

Sadie Cooper

Jeremy Determined the Problem Quickly Oct 18, 2024

Jeremy was able to determine the problem quickly, which agreed with what we had been seeing. He used a good workaround to fix it immediately. Very disappointing that the Navien would have a parts failure after just 4 years!

Matthew Nemerson