Serving Hamden, Meriden, Milford, Wallingford, Naugatuck, Cheshire, Branford, Guilford, Southbury, Ansonia, Madison, Seymour, Oxford, Prospect, Woodbridge, Middlebury, North Branford, Beacon Falls, Bethany and beyond Mini Split Installation New Haven County

Friendly, Efficient, and Professional Apr 29, 2026

Monty has been maintaining my Mitsubishi split system since it was installed several years ago. Always appreciate his friendly, efficient, and professional work ethic.

Raymond Belval

Patrick Was Excellent and Thorough Apr 21, 2025

Patrick was excellent, friendly, and thorough. He always does a great job on the maintenance of our mini-splits. Would highly recommend!

L A Molnar

Upfront and Reliable Apr 16, 2025

I’ve worked with Air Inc. to install a few ductless units over the years. From the owner to the techs doing the install, they have always been upfront and reliable. I would recommend them for your HVAC needs.

Kevin Tracy

Serviced With Profound Professionalism Mar 31, 2025

We had our 2 Mitsubishi mini split units serviced today by Jeremy. Both units were inspected, cleaned, and serviced with profound professionalism. Unfortunately, I had many questions since this is my first time owning this type of units, but Jeremy answered all of them with great knowledge. All the service was completed in under two hours. Thanks, Air Inc.

Irwing Quiles

Highly recommended Mar 3, 2025

Very good experience. Monte was very courteous and knowledgeable. He did my yearly mini split tuneup today, explained the process, and politely answered all of my questions. He wore booties and cleaned up after the job was complete. Monte is very concerned with his customers, and a great technician to deal with. Highly recommended. I will be asking for him personally in the future.

David Dykes

Air Inc made it easy Oct 7, 2024

Air Inc made it easy to plan, budget, and install our new ductless heat pump system! I thought it would be much harder and take longer than it did. The team is very professional and easy to work with.

Jen Just

A Very Professional Overall Experience Oct 3, 2024

A very professional overall experience. Service at all levels was prompt and timely. The installation crew did a very nice job. Clearly knew their stuff and how to go about doing it. This was a ductless heat pump installation with 2 air handlers.

Richard Pinkowski

We couldn’t be happier Jul 17, 2024

We are extremely pleased with Edoardo's service! The team was professional, respectful, and knowledgeable about the AC/heat split unit they installed today! We couldn’t be happier. The AC unit is so cool and quiet, and now we have our windows back (lost them with window units before installing this Samsung ductless unit).

Donna Roy

Very Professional Service Jun 26, 2024

He carefully examined an older system of mini splits in a house I recently bought. He detailed the service needed and provided an on-site cost estimate. Very professional.

Joanne McGloin

Nothing But Excellent! Oct 26, 2023

Our experience with Air, Inc. has been nothing but excellent! We hired them recently to install ductless heating/cooling minisplits in our home and garage (six, in total), and it was one of the best experiences. They are knowledgeable, professional, and get the job done. I highly recommend them to anyone for your heating and cooling needs.

MEC

Very Clean Look for a Retrofit Aug 29, 2023

One-day install of two wall units and a compressor outside. Very clean look for a retrofit. Guys were on time, efficient, and professional.

Steve Bennett

Job Well Done Jun 21, 2023

The HVAC specialist, Monty, did a great job servicing our mini-split A/C units. Quick, knowledgeable, and friendly. Job well done.

Tom Flannery

Very Thorough Service Apr 17, 2023

Monte did a very thorough job of serving my Mitsubishi air conditioners. He was a very pleasant person.

Pamela Gorton

On time, clean, cordial, and professional Aug 25, 2022

On time, clean, cordial, and professional. Didn’t upsell, but graciously accepted unexpected work, with one head unit getting a deep bib coil clean we requested on the spot. Ask for LaMonte “Monty” Wayne at Air, Inc. in Branford.

Josh Donoghue

This Was Excellent Mar 1, 2026

When our water heater died, Air, Inc. showed up fast and delivered in a way that actually impressed me (which is not easy to do). Jonathan was professional, personable, and refreshingly thorough. He assessed what we needed without overselling, explained everything clearly, and got the process moving immediately. Within two days, the new water heater was delivered and installed. The install team was outstanding. The new unit was slightly different in size, and instead of making it “work,” they reorganized the entire utility closet and rebuilt the platform so everything fit properly and safely. Clean work, clear communication, and no cutting corners. Exactly how it should be done. The next day, I had a few questions. Jonathan came back immediately, and while he was there, he knocked out our scheduled HVAC service as well (which was scheduled for the following week). I love that he was efficient and proactive. He even followed up a week later to make sure everything was running smoothly. I had been searching for a new HVAC company after two very “meh” experiences elsewhere. Air, Inc. is not meh. They are responsive, capable, communicative, and genuinely pleasant to work with. As someone in the service industry myself, I know the difference between average and excellent. This was excellent.

Robin Helburn

I Love Air Inc. Aug 25, 2025

Patrick was very knowledgeable about what we needed to replace our worn-out water heater with the best replacement that would pass all codes. He even talked to my home warranty company and gave them a diagnosis and quote for the new water heater. I love Air Inc. They replaced my furnace and my AC unit. They are a reputable company that I would recommend to anyone.

Sadie Cooper

Jeremy Determined the Problem Quickly Oct 18, 2024

Jeremy was able to determine the problem quickly, which agreed with what we had been seeing. He used a good workaround to fix it immediately. Very disappointing that the Navien would have a parts failure after just 4 years!

Matthew Nemerson

Knowledgeable, Polite, and Quick Sep 12, 2024

For my water heater maintenance, Jeremy was knowledgeable, polite, and quick. Can't ask for any better than that. Thanks, Jeremy.

Fetneh Eskandari

Thorough and Knowledgeable Technician Dec 8, 2023

We had an issue with our hot water and assumed it was the hot water heater. Monty came out and serviced the hot water heater and spent quite a bit of time looking into things. He noticed the pressure on our well tank was unusually low and suggested I have someone come check it out. Sure enough, we had a major issue with our well pump that we probably wouldn’t have noticed otherwise. The problem has been solved thanks to our technician being so thorough and knowledgeable.

Shannon Broadbin

Responded Quickly and Professionally Nov 15, 2023

The people at Air Inc responded quickly and professionally to a problem with our water heater last night. They gave us a temporary fix over the phone immediately, and a service technician came the next day to make a permanent fix. I highly recommend them.

Alex Rosenthal

Excellent customer service Jun 1, 2023

Excellent customer service. Monty was very professional and was able to troubleshoot our water heating issue.

John Durso

Most Thorough Maintenance Check Apr 27, 2026

Very thorough maintenance check. Most thorough I have ever received.

Rod S

Polite and Efficient Service Apr 26, 2026

Polite and efficient, and keep our system in good repair constantly!

Julieta Smith

Monty Is Someone I Trust and Recommend Apr 23, 2026

Monty has been servicing my system for several years, and he’s always great. He is professional, reliable, and very knowledgeable. I really appreciate that he explains things in a way that actually makes sense. Monty is definitely someone I trust and highly recommend!

B Riccio

Excellent Job Apr 22, 2026

I replaced my home heating and cooling system. The entire experience was smooth and time efficient. Customer service and the technicians were very courteous and knowledgeable about their job. Congrats to all. Excellent job.

Hayden Worrell

Two Thumbs Up, Great Service Apr 22, 2026

Kenneth Bourque and his guys did a great job. I love the end results. They’re very professional. If I can give them more stars, I would. If I have more than two thumbs, I will give them more, but two thumbs up—great service, no complaints.

Blessed

He was great! Apr 20, 2026

He was great! Very knowledgeable. Very professional. Would definitely recommend you guys.

Justin Proto

Totally professional and a good guy Apr 18, 2026

Gio, as they call him, was awesome. Smart, explained all the stuff, knows hearing you need a new system is bad, expensive news. He is nicer than doctors when they tell you the procedure you need to not die, which is how this news feels. You’re scared now if you are reading this. Totally professional and a good guy too. Financing’s available, people! It’s under $200 for a looksie, check that it can be fixed; this is the guy who can fix it. He did in fact get my system running, it’s just running poison, and that’s how I know his bedside manner is quite wonderful.

Kate Houlihan

Very Professional and Thorough Apr 14, 2026

Very professional and thorough. Explained everything. Ricardo was excellent.

George Poole

Highly recommend this company Apr 13, 2026

Ricardo was a very respectful young man. Personable and knowledgeable and did a great job checking over my HVAC system. Highly recommend this company.

Michael