Serving New Haven, Hamden, West Haven, East Haven, New Haven County, North Haven, Guilford and beyond Furnace Maintenance Company New Haven County

Excellent Service Mar 6, 2026

Pat was prompt and efficient in installing the new furnace part, and he made sure that the system was now operating properly. Excellent service!

Michael Roy

A Very Good First Experience Jan 28, 2026

Monty the technician was great and took the time to explain a lot of things about my gas furnace that I never knew, which was great! Overall, a very good first experience dealing with Air, Inc., from the start with the dispatcher and then with the technician.

Thomas Wilkinson

Air Inc. Has a Gem in Monty Jan 27, 2026

Monty came out within four hours of my call that my furnace was not working. He was unable to get the part needed, as it was Saturday and one of the coldest days we have had, and a huge snowstorm coming on Sunday. He made sure I had a portable heater; I had a couple of others as well. By noon on Monday, the day after the storm, he called to say he was picking up the part needed. He spent a couple of hours trying to get everything right and got my furnace going. He is one of the most dedicated, hard-working people I have ever met. He stuck at it, finding a blockage that didn’t allow the oil to get through. My furnace is 20 years old. He knows the expense of a new furnace and is helping me figure out the best option going forward. It is so hard to find good, reliable people today, but Air Inc. has a gem in Monty. I look forward to working with him in the future.

kathleen buchanan

Professional, courteous, and thorough Dec 18, 2025

Monty came to my residence for a furnace cleaning. He was professional, courteous, and did a thorough job.

John Palmer

Patrick Murray has been servicing my furnace Nov 20, 2025

Patrick Murray has been servicing my furnace for years and does a great job. It is under contract and I never had a problem, but the contract had more than double since 2008.

Patricia Nista

He was right on time and punctual Oct 20, 2025

He was right on time and punctual. He did great service on our furnace and water heater. The temperature was a little low before he came, and now it’s at the normal hot water temperature, and he did it pretty quickly for both items.

Marc Veilleux

Great Work, Very Helpful Oct 16, 2025

Great work. Very helpful walking me through what needs my furnace and water heater had.

Eric Carlson

Air Inc. Did an Excellent Job Oct 7, 2025

Air Inc. converted our oil furnace to gas and did an excellent job. Recently, we had a banging sound coming from the furnace, so we called for service and they sent Monty to diagnose the problem. He just solved the problem of the banging sound and diagnosed it was a zone valve problem. He was very professional and thorough in his work. Air Inc. should be aware of the caliber of technical skill Monty has and is a valuable employee. Thank you, Monty & Air Inc.

Dominick Savenelli

Monte was efficient and thorough Apr 26, 2025

Monte was efficient, thorough, and absolutely knew what he was talking about. He offered ideas on how to manage our furnace. I recommend he be our go-to guy moving forward. Does Air Inc. have a service plan?

Ron Spiegelhalter

Personable, Knowledgeable, and Patient Feb 13, 2025

Jon was personable, knowledgeable, and patient. He took time to answer my questions and was thorough in his inspection of my furnace. Wonderful personality and very respectful.

Lorena Barham

Very professional and thorough service Feb 12, 2025

The service performed on my furnace was very professional, thorough, and done in a timely manner. I will definitely recommend all my friends to call on Air, Inc.! Thank you.

Susan Mikalsen

Jonathan did an amazing job Jan 20, 2025

Jonathan did an amazing job. He kept us informed about any issues he found and fixed them on the spot. Our furnace hasn't had any problems since he completed his work. Highly recommend him and Air Inc.

Luce A

The Sherlock Holmes of furnaces Jan 10, 2025

Monty arrived early and texted me to let me know. He is the Sherlock Holmes of furnaces; he didn’t quit until he found the cause and went through everything with a fine-tooth comb. Super great guy—job well done! Thank you.

Maria Van Gelder

Very polite and well mannered Dec 18, 2024

Jeremy was very polite and took time to explain how my furnace dispersed heat throughout the house. He is a sweet and well-mannered young man.

Helen Stockman

Very pleased with the service Oct 31, 2024

Air, Inc. converted us from oil to gas eleven years ago. We’ve been very pleased with the service and feel it has saved us a lot in energy costs over the years. Jeremy came to clean and service the furnace and hot water heater this morning. He was pleasant and went about performing his task efficiently. He seems to be a very competent young man. We are hoping to get through another winter in comfort provided by our heating system.

Carolyn Stanley

He was exemplary in every way possible! Oct 29, 2024

Monty was the HVAC technician who serviced my furnace. He was exemplary in every way possible! He was a true professional, who was able to answer the many questions I had as a new homeowner! He was so knowledgeable and helpful!!! I will recommend Air Inc. to everyone I know… based on this experience!

Susan Goldstein

Monte Went Beyond the Call Oct 7, 2024

LaMonte Wayne was our Air, Inc. technician today. He thoroughly checked out and serviced our furnace and humidifier systems and went beyond the call in explaining everything in terms my wife and I could understand. In fact, in August 2023 LaMonte had serviced our hot water heater and had so thoroughly impressed us with his attention to detail, willingness to explain, and engaging personality that when it came time to call someone to install a whole house dehumidifier and to sign a service contract for all of our ductwork needs it was because of our experience with LaMonte that we chose Air, Inc.

Joel Garsten

Friendly, Efficient Furnace Check-Up Sep 17, 2024

Friendly, efficient, quick systems check-up. I’m confident that when it’s time to fire up the furnace in a few weeks, I will have minimal (hopefully no) problems, and if later there is a problem, Air Inc., the neighborhood vendor, is likely to rescue my home (and my family) from freezing.

Charles Trippe

Excellent Prompt Service Call Feb 26, 2024

Excellent prompt service call at an affordable price. No hassle, transparent, kind, and knowledgeable. Very happy with the service call despite it being not-so-pleasant news about the hole in the furnace. Monti's gentleness in sharing the news and next steps was compassionate and caring, offering various solutions and suggestions. Thank you!

Dr. Ivette Ruiz

A Great Representative of Air, Inc. Feb 14, 2024

Jeremy called shortly before arrival, giving me a chance to get some auxiliary lighting set up in the work area. He was pleasant and listened carefully when I explained what the furnace wasn't doing, and the DIY steps I took to try to remedy it. He gave some advice on yearly maintenance and even touched up some minor cracks in the chimney flue around the steel exhaust tubing. He was a great representative of Air, Inc. and clearly took pride in his work. I recommend Air, Inc.

Eric T

Jeremy was an absolute doll Feb 13, 2024

Jeremy was an absolute doll. He put on plastic covers for his shoes and, with all the extra work he had to do to clean our very dirty furnace, there was no mess.

Anna Marie Carasone

Service Was Prompt and Very Knowledgeable Jan 3, 2024

Service was prompt, and Pat was very knowledgeable and friendly. Will definitely be using this company for my furnace needs in the future!

Jack Frost

Courteous and Professional Specialist Nov 1, 2023

Specialist LaMonte W. was courteous and professional. He went out of his way to point out potential problems with our furnace others had missed and options for repair vs. replacement. He showed great care to keep cost a factor and was very realistic.

crystal veilleux

Professional and Useful Explanation Oct 2, 2023

Monty gave a professional and useful explanation of what was needed to fix a longtime issue with our furnace. Friendly and knowledgeable, 5/5 would recommend.

Adrian Bonenberger

Excellent Furnace Cleaning Service Feb 7, 2023

The service technician Jeremy did an excellent job cleaning my furnace. First time I've had my oil burner serviced and my house was NOT left smelling like fuel oil for the next 3 days. After the cleaning, Jeremy tested the furnace to make sure it was burning efficiently. He made a few adjustments, and it now runs perfect. Probably running the best it's been in 13 years. I would definitely recommend this place to anyone looking to have their furnace cleaned.

John Becker

Monty Is a True Professional Jan 19, 2023

Monty is a true professional – he was prompt, knowledgeable and took the time to thoroughly service my furnace and explain everything to me in layman terms! I can rest assured I am in good hands when it comes to my system. Thank you, Monty and Air, Inc!

Donna Gargano

Jeremy was awesome Jan 16, 2023

Jeremy was awesome, and got my furnace up on this cold winter day.

Jill Ortenberg

Right on time, excellent service Oct 4, 2022

We had Monty Wayne to service our furnace. We had no heat for three days. He was very personal and knowledgeable. Right on time, excellent service. Most of all, fixed our furnace.

Walter Ely

This Was Excellent Mar 1, 2026

When our water heater died, Air, Inc. showed up fast and delivered in a way that actually impressed me (which is not easy to do). Jonathan was professional, personable, and refreshingly thorough. He assessed what we needed without overselling, explained everything clearly, and got the process moving immediately. Within two days, the new water heater was delivered and installed. The install team was outstanding. The new unit was slightly different in size, and instead of making it “work,” they reorganized the entire utility closet and rebuilt the platform so everything fit properly and safely. Clean work, clear communication, and no cutting corners. Exactly how it should be done. The next day, I had a few questions. Jonathan came back immediately, and while he was there, he knocked out our scheduled HVAC service as well (which was scheduled for the following week). I love that he was efficient and proactive. He even followed up a week later to make sure everything was running smoothly. I had been searching for a new HVAC company after two very “meh” experiences elsewhere. Air, Inc. is not meh. They are responsive, capable, communicative, and genuinely pleasant to work with. As someone in the service industry myself, I know the difference between average and excellent. This was excellent.

Robin Helburn

I Love Air Inc. Aug 25, 2025

Patrick was very knowledgeable about what we needed to replace our worn-out water heater with the best replacement that would pass all codes. He even talked to my home warranty company and gave them a diagnosis and quote for the new water heater. I love Air Inc. They replaced my furnace and my AC unit. They are a reputable company that I would recommend to anyone.

Sadie Cooper