Kenny, Rolando, Matteo, and Julie went above and beyond from start to finish.
Anna Kot
R"I would definitely recommend them"
The guys (Kenny & Carlos) who did the installation were very good.
Robert Lincoln Smith
R"I am going to recommend this company"
They came out, diagnosed an electrical board with an issue, replaced and then figured everything else out VERY quickly.
Rob Daley
H"Everyone Was Great"
Everyone was great from the office to the installer.
Harry Espino
Kenny went above and beyond
I recently had an oil-to-air source heat pump conversion done by Air, Inc., and while I did send some constructive feedback to the owner directly about other aspects of the process, I wanted to make sure the installation team got the recognition they deserve.
Kenny, Rolando, Matteo, and Julie went above and beyond from start to finish. Kenny in particular is exceptional - he walked through every detail with me, never made me feel like my standards were too much to ask, and when a challenge came up mid-installation, he sat down with me and worked out a real solution. He treated my home with genuine care and respect. Rolando and Matteo were equally professional and hardworking throughout.
Julie was a true lifeline when things got complicated - calm, responsive, and genuinely in my corner when I needed it most.
This was a major investment for me, and these four are the reason I'm still a satisfied customer and will recommend Air, Inc. to others. If you're considering them for a big project, ask for this team.
Anna Kot
I would definitely recommend them
Purchased a new heat pump from Air, Inc. to replace a very old AC unit. The guys (Kenny & Carlos) who did the installation were very good. They returned to finish the job and fix a problem. I would definitely recommend them and Air, Inc.
Robert Lincoln Smith
I am going to recommend this company
I am going to recommend this company to everyone I can. Monty and Mike did an amazing job along with working with Julie and Amber in the office. I had a heat pump/central air system installed by another company about 4 months ago. They botched the whole job essentially. The manufacturer and distributor of the system sent me over to these guys, AIR INC. They came out, diagnosed an electrical board with an issue, replaced, and then figured everything else out VERY quickly. I even signed up with them for a service plan on my backup oil heat, which they did in between setting the heat pump up properly. I can't thank these people enough. Very reasonable and helped me out in a really tight spot. Extremely good communication and worked with me every step of the way. After 4 months of the other guys screwing things up, I was definitely a helicopter client, and they just went with it. If you're in their area, use this company. They have good people.
Rob Daley
Everyone Was Great
Heat pump/A/C. Everyone was great from the office to the installer.
Serving New Haven, Hamden, West Haven, East Haven, New Haven County, North Haven, Guilford and beyond
Heat Pump Repair New Haven County
When your heat pump malfunctions, immediate action is crucial to ensure a comfortable environment in your home. At Air Inc. Heating & Air Conditioning, we understand the inconvenience and discomfort a faulty heat pump can cause. Our focus is on providing timely and efficient heat pump repair services to address your concerns without delay. We handle a range of issues at Air Inc. Heating & Air Conditioning, from minor adjustments to more complex repairs, ensuring your heat pump operates at optimal efficiency. Our heat pump repair technicians' approach is straightforward: assess the problem, explain the necessary repairs, and execute the solution promptly.
For quick and affordable heat pump repairs by the experts at Air Inc. Heating & Air Conditioning, call (203) 871-0801.
At Air Inc. Heating & Air Conditioning, we’ve delivered dependable comfort to Branford and surrounding communities since 1991. With a proven record of honesty, quality, and fast response, we’re here whenever you need us—day or night.
Why Choose Us:
Over 30 years of local HVAC experience
A+ BBB rating with zero complaints since 2000
24/7 emergency heating and cooling service
Skilled, certified technicians for all major systems
Honest recommendations and transparent communication
Comprehensive residential HVAC and plumbing solutions
