As someone in the service industry myself, I know the difference between average and excellent. This was excellent.
Robin Helburn
S"I Love Air Inc."
They are a reputable company that I would recommend to anyone.
Sadie Cooper
M"Jeremy Determined the Problem Quickly"
Jeremy was able to determine the problem quickly, which agreed with what we had been seeing.
Matthew Nemerson
F"Knowledgeable, Polite, and Quick"
For my water heater maintenance, Jeremy was knowledgeable, polite, and quick.
Fetneh Eskandari
S"Thorough and Knowledgeable Technician"
The problem has been solved thanks to our technician being so thorough and knowledgeable.
Shannon Broadbin
A"Responded Quickly and Professionally"
They gave us a temporary fix over the phone immediately, and a service technician came the next day to make a permanent fix.
Alex Rosenthal
This Was Excellent
When our water heater died, Air, Inc. showed up fast and delivered in a way that actually impressed me (which is not easy to do).
Jonathan was professional, personable, and refreshingly thorough. He assessed what we needed without overselling, explained everything clearly, and got the process moving immediately. Within two days, the new water heater was delivered and installed.
The install team was outstanding. The new unit was slightly different in size, and instead of making it “work,” they reorganized the entire utility closet and rebuilt the platform so everything fit properly and safely. Clean work, clear communication, and no cutting corners. Exactly how it should be done.
The next day, I had a few questions. Jonathan came back immediately, and while he was there, he knocked out our scheduled HVAC service as well (which was scheduled for the following week). I love that he was efficient and proactive. He even followed up a week later to make sure everything was running smoothly.
I had been searching for a new HVAC company after two very “meh” experiences elsewhere. Air, Inc. is not meh. They are responsive, capable, communicative, and genuinely pleasant to work with.
As someone in the service industry myself, I know the difference between average and excellent. This was excellent.
Robin Helburn
I Love Air Inc.
Patrick was very knowledgeable about what we needed to replace our worn-out water heater with the best replacement that would pass all codes. He even talked to my home warranty company and gave them a diagnosis and quote for the new water heater. I love Air Inc. They replaced my furnace and my AC unit. They are a reputable company that I would recommend to anyone.
Sadie Cooper
Jeremy Determined the Problem Quickly
Jeremy was able to determine the problem quickly, which agreed with what we had been seeing. He used a good workaround to fix it immediately. Very disappointing that the Navien would have a parts failure after just 4 years!
Matthew Nemerson
Knowledgeable, Polite, and Quick
For my water heater maintenance, Jeremy was knowledgeable, polite, and quick. Can't ask for any better than that. Thanks, Jeremy.
Fetneh Eskandari
Thorough and Knowledgeable Technician
We had an issue with our hot water and assumed it was the hot water heater. Monty came out and serviced the hot water heater and spent quite a bit of time looking into things. He noticed the pressure on our well tank was unusually low and suggested I have someone come check it out. Sure enough, we had a major issue with our well pump that we probably wouldn’t have noticed otherwise. The problem has been solved thanks to our technician being so thorough and knowledgeable.
Shannon Broadbin
Responded Quickly and Professionally
The people at Air Inc responded quickly and professionally to a problem with our water heater last night. They gave us a temporary fix over the phone immediately, and a service technician came the next day to make a permanent fix. I highly recommend them.
Serving New Haven, West Haven, East Haven, North Haven and beyond
Emergency Air Conditioning Repair New Haven
If your air conditioner isn’t working, Air Inc. Heating & Air Conditioning stands ready to spring into action. Our emergency AC repair technicians know how to quickly troubleshoot and fix all types of cooling issues, from minor problems to complete breakdowns.
Give Air Inc. Heating & Air Conditioning a call for emergency air conditioning repairs if your air conditioner smells odd or is making strange noises, your AC is running, but warm air is coming out, your air conditioner won’t turn on at all, your air conditioner is leaking, or you're having any similar issue. With an emphasis on quality and efficiency, Air Inc. Heating & Air Conditioning ensures that emergency AC repairs are handled with the utmost care, restoring your comfort swiftly.
Facing an AC crisis? Call (203) 871-0801 now for Air Inc. Heating & Air Conditioning’s emergency air conditioning repair services—because comfort can't wait.
At Air Inc. Heating & Air Conditioning, we’ve been keeping homes comfortable across Branford and the surrounding areas since 1991. With decades of experience and a commitment to honest, reliable service, we handle everything from emergency repairs to full system replacements—day or night.
Why Choose Us:
Over 30 years of proven residential HVAC and plumbing experience
A+ BBB rating with zero complaints since 2000
24/7 emergency service to protect your home and comfort
Certified, highly trained technicians you can trust in your home
Honest recommendations, transparent pricing, and no high-pressure sales
Reliable workmanship focused on long-term comfort and peace of mind
