Meet the Team

Tracie Hood

Air Inc. Heating and Air Conditioning

Title: Customer Service

Hometown: East Haven

Tracie Hood from Air Inc. Heating and Air Conditioning

Tracie left her job as a marketing manager for a home improvement company and came to work for us 9 years ago. She holds a certification for computer networking/admin & web design from Branford Hall Career Institute. Her day consists of scheduling appointments for our comfort advisors, marketing for our company, updating our website, coordinating installations, electrical work, gas pressure tests, and meter installations, among many other things! What Tracie loves about her job is getting to help customers and making sure they stay warm or cool! She also loves working with her fellow employees, especially Kelly because they work closely and very well together!

Tracie enjoys spending time with her husband Joe and daughter Scarlette, traveling the world on vacations, going to concerts, drawing and painting, playing video games, helping out local animal rescues, and taking care of her 3 fur babies in her spare time!

 

 

 

 

 

Feel free to email Tracie: [email protected]

Customer Reviews
About Me
  • By Mary E.
    East Haven, CT

    "My installers were extremely professional and friendly. The installation went very smoothly in that these fine men, Zak, Jesse..."

    Customer Review

    By Mary E.
    East Haven, CT

    My installers were extremely professional and friendly. The installation went very smoothly in that these fine men, Zak, Jesse and Jesse knew exactly how to install the units I purchased!

Testimonials
from customers I've helped!
  • "I don't have enough words to describe what I think of your company, but I am going to anyway. After the..." Read Full Testimonial

    Paul & Carolyn O. of Branford, CT

    Customer Testimonial

              Dear Air Inc. I don't have enough words to describe what I think of your company, but I am going to anyway. After the excellent job of installing our new furnace on Monday April 8th, 2019, I called Air Inc. on Wednesday and voiced our two concerns to Tracie. She Relayed our concerns to Mike, the production manager and then told me he would be at our house within the hour. Mike was at our house in less than an hour ans went through our house assessing what we needed. He came up with solutions that would help our problems and explained them thoroughly. My wife asked for brown heat registers. Mike told her that the register came in white but he would spray paint them so they would blend in better with the paneling. Mike, Dave, and Eric arrived on the dot of 8:00 am Thursday and began going over the whole plan, making a more detailed plan. They went over the plan with me. Dave showed me what he was going to do before he started. When they were finished Dave showed all that was done and everything was perfectly clean. We could tell that your men are held to a high standard. Everyone I have dealt with were great. They were kind, informative, polite, and most of all meticulous in the work. This is the mark of a great company. We will always recommend you and when we need service you will be at the top of our list. Thank you, Paul & Carolyn
    Paul & Carolyn O.
    Branford, CT

our service area

We serve the following areas

Our Locations:

Air Inc. Heating and Air Conditioning
171 Short Beach Rd
Branford, CT 06405
1-203-896-8870
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