Job review from in Stratford, CT 06614 on 02/26/20

Overall Rating:

4.2  out of 5
Our Overall Service
Call Representative
Sales Process
James gave me a quote for a 18000 btu unit but they showed up with a15000 btu unit when I told the installers they called James then passed me the phone and he was very agitated that I was not going to accept the 15000 btu unit I wanted the 18000 unit we spoke about.
Our Installation Crew
The Cleanup Process

Names of any products installed:

Mitsubishi heat pump

Company's Response:

Thank you very much for your feedback we appreciate it. I apologize for the inconvinience or un easiness this has caused. I pulled your customer file and I do see we installed the 18K unit which was the original system you and James spoke about. Please let me know if there is anything else I can help you with or if you have any questions. We appreciate your business!! 

our service area

We serve the following areas

Our Locations:

Air Inc. Heating and Air Conditioning
171 Short Beach Rd
Branford, CT 06405