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Testimonials for Air Inc. Heating and Air Conditioning

Air,Inc brings "professional" to an entirely new level. Jonathan, the "comfort consultant" spent significant time reviewing my home for a new install of a mini-split(ductless) A/C system. Of the 4 other servicemagic contractors, only two showed up, and only 1 of them actually gave me a quote (i.e. very unprofessional). Anyway, once Air, Inc arrived to install the system, the *entire* crew was friendly, extremely professional, smart, efficient, and did an absolute perfect job (and they all spoke English). Very clean, excellent install. I'm very happy with Air, Inc and wouldn't hesitate to recommend them to anyone needing A/C install or repairs.
Hank E. of Greenwich, CT
Wednesday, October 19th
Air, Inc. did diagnostics on our old furnace which was overheating; they found this was due to wrong furnace sizing done years ago (when 2-zone with damper was converted to 2 independent zones). Even though we did not end up purchasing the replacement furnace from them, they did a good job troubleshooting, and gave us a fair assessment of the problem and good estimate for work to be done to correct the issue.
Homeowner of Cos Cob, CT
Thursday, March 31st
Everyone at Air, Inc. (Kelly, Jonathan,and Dennis) made the ordering, financing, and installation so easy. It was a relief to work with true professionals who can be trusted. Thank you again. Joe and Jeanmarie Forte of 109 Buckingham Drive, Stamford.
Jeanmarie F. of Stamford, CT
Wednesday, May 18th
I had a very good experience with the Service Professional and they did a great job.
Homeowner of Wilton, CT
Wednesday, September 25th
We are all set---the furnace was installed by Air inc..they were terrific--efficient--professional--came out immediately and put the furnace in the next day--PERFECT
Chris S. of Southport, CT
Monday, February 6th
The installers showed up on time and were neat and clean throughout the project. I watched them install the new furnace most of the day. I am a stickler for precise work and they were true professionals. Highly recommend Air, Inc
Ken D. of Shelton, CT
Friday, April 1st
Knowledgeable, Professional, Prompt follow up and follow thru.
Richard F. of Milford, CT
Saturday, November 9th
Very responsive, clean, efficient, good job.
Kenneth M. of Milford, CT
Tuesday, November 20th
Hi Tracie, Just wanted to let you know how grateful we are to you for sending over a crew to replace the condenser unit,refrigerant lines and the compression fittings throughout  the system. I trust that this will bring an end to the series of issues we have been experiencing and the next time we engage the services of your crew is for preventive maintenance and not for anything pertaing to leaks. As promised,l have attached a picture showing the severity  of the last oil leak for your records.Please extend our gratitude and appreciation to Dave and his crew for a job well done. Thanks again for your persistence and support in resolving this issue.
Walljohn H. of Milford, CT
Wednesday, February 6th
The technician was friendly and efficient. He explained how to use the new thermostats clearly and patiently. I would hire them again.
Joanne G. of Oxford, CT
Thursday, January 22nd
West Haven's very own Tom Clement works for Air Inc. so I want to give a HUGE shout out to Air, Inc. I had an issue with my 3 year old gas furnace where I wasn't getting hot water. Air, Inc. was there on a Saturday exactly at the time he said and quickly diagnosed the problem and fixed it for me.   Then after speaking with Tom, he was able to confirm that the part was under warranty and this morning I got a call that I wouldn't be charged for the part. Now THAT's customer service!!
Christopher V. of West Haven, CT
Friday, May 10th
Prompt response to service request; prompt diagnosis and remedial action; reasonable price; good follow up
Robert G. of New Haven, CT
Thursday, October 11th
Air Inc came recommended, and they didn't disappoint. I called on a Sunday evening after coming back from some travel to find a cold house. Mark asked all sorts of good questions beforehand, and even tried to solve my problem on the phone, and save me the cost of his visit. He came out anyway, and was able to identify the problem that three other furnace repairmen had failed to identify. I thought the fee was quite reasonable, and I appreciated how Mark left his card, as well as a description of what he had done with the service. Hopefully I won't need them anytime soon, but I would definitely use them again!
Matt S. of New Haven, CT
Monday, January 23rd
Arrived on scheduled install date on time & completed in half the time. Also received courtesy call the day before confirming start time. All necessary items needed included in complete install. No additional charges. Soup to Nuts all included.
Jimmy M. of Naugatuck, CT
Thursday, January 22nd
They were neat, fast and clean. Did an excellent job.
Robert W. of East Haven, CT
Tuesday, February 23rd
Total testimonials : 27

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Our Locations:

Air Inc. Heating and Air Conditioning
171 Short Beach Rd
Branford, CT 06405