About Us
Dependable HVAC Technicians Serving New Haven County, Middlesex County, New London County & Beyond
Air Inc. Heating & Air Conditioning is proud to be your trusted partner for heating, air conditioning, and indoor air quality in Connecticut. Whether it’s routine maintenance, emergency repairs, or a new installation, our NATE®-certified technicians are here to help with reliable HVAC services when you need them most.
Since 1991, our licensed professionals have built a reputation for honesty, excellence, and exceptional workmanship. Our BBB-accredited team offers state-of-the-art products from industry-leading brands like Carrier®, Navien®, Daiken®, Weil-McLain®, and more.
With 24/7 availability and flexible financing options available, we make it easy and affordable to enjoy optimal comfort in every season. Reach out today to learn how you can benefit from our Membership Plans, weekend appointments, and same-day services.
home inspection today!
Why Choose Air Inc. Heating & Air Conditioning?
Commitment to Satisfaction
Our guarantees are some of the strongest in the industry — and more importantly, they’re in writing.
We believe homeowners deserve real peace of mind, not empty promises, so every job we do is backed by clear, written guarantees you can count on.
BBB Accredited
Air, Inc. proudly maintains an A+ rating with the Better Business Bureau, reflecting our commitment to honesty, integrity, and exceptional customer service across every department.
Emergency Services
Heating and cooling issues don’t wait — and neither do we. Our team is available 24/7 for HVAC emergencies throughout Branford, New Haven, West Haven, East Haven, and the surrounding communities.
Convenient Scheduling Options
Your comfort is our priority. We offer same-day service, flexible scheduling, and weekend appointments to minimize wait times and keep your home comfortable when it matters most.
Certified Training Across Leading Brands
Air, Inc. provides ongoing, professional, factory-level training for all Service Technicians, Installers, and Project Managers.
Our team receives certified training on many of the industry’s top brands, including:
Rheem, Ruud, Carrier, Navien, Weil-McLain, Samsung, Mitsubishi, Honeywell, and more.
This ensures every technician who arrives at your home is highly skilled, knowledgeable, and prepared to deliver the job with precision.
Unmatched Workmanship
We take pride in the quality of our craft. Our installations are clean, organized, and built to last. From diagnostics to complete system replacements, our attention to detail and commitment to excellence set us apart.
Community Involvement
Air, Inc. is deeply rooted in the Connecticut shoreline community, and giving back is part of who we are.
We proudly support and participate in local events and causes, including:
- Short Beach Days Breakfast
- Toys for Tots
- Local youth programs
- Seasonal community outreach and charitable initiatives
When you choose Air, Inc., you’re choosing a company that proudly invests in the community we all share.
Elevate your comfort with responsive HVAC services from our professionally trained experts. Call (203) 871-0801 to schedule a service.
-
"Well worth it. Will call again next year!"
Susan T.
-
Customer-First ServiceWe believe in honest communication, fair pricing, and lasting relationships. Every service call is backed by our commitment to your comfort, convenience, and peace of mind.
-
Expert Technicians You Can Count OnOur skilled and certified technicians bring years of hands-on experience to every repair, installation, and maintenance job, ensuring your system runs efficiently and reliably year-round.
-
24/7 Emergency ResponseDay or night, our dedicated team is ready to respond to any HVAC emergency. We’re always available to protect your comfort and prevent costly damage when unexpected issues arise.
-
Proven Trust and ReliabilityWith over three decades of experience and an A+ rating from the Better Business Bureau since 2000, we’ve earned a spotless record of customer satisfaction — zero complaints and countless positive reviews that speak for themselves.
Our Mission
At Air Inc. Heating & Air Conditioning, we bring over 30 years of industry experience to every job. Our president and founder, Wayne Krasnow, is a lifelong resident of Connecticut and an expert in all things HVAC.
Our goal is to exceed your expectations with transparent communication, honest recommendations, and solutions you can depend on. When you work with us, you can expect outstanding service backed by our satisfaction guarantee.
Where Is Your Office Located?
Our office is located at 171 Short Beach Road in Branford. You’re welcome to visit us in person or call (203) 871-0801 to schedule a service. You can also get in touch with us by submitting our online form.
How Can I Join Your Team?
Are you a motivated professional seeking a fulfilling career in the HVAC industry? We are searching for dedicated HVAC service technicians and installers who are ready to contribute their skills, grow with our company, and help us provide top-quality heating and cooling services to our community.
Visit our Job Opportunities page to view open positions or submit an application. We look forward to hearing from you.
Choose a Local Company That Gives Back
We believe in giving back to our local community and donate to a variety of charitable organizations, including Short Beach Days, East Haven Cheerleaders, Future Business Leaders of America®, Scouting America®, East Haven Little League, Marine Corps Toys for Tots®, Huntington’s Disease Society of America® (HDSA), and Relay for Life®.
Enjoy year-round comfort and savings with dependable HVAC solutions from Air Inc. Heating & Air Conditioning. Contact us online to request a free estimate.
-
Ductless mini-split systems are a premium home comfort solution, not a quick window-unit install. A professionally installed single-zone system typically starts around $6,500–$8,500, depending on the home and installation needs. Multi-zone systems serving several rooms can vary more. Each system requires a licensed, experienced crew to ensure efficiency, safety, and long-term reliability. We provide professional in-home evaluations so you know exactly what’s right for your home and budget.
-
With a multi-zone ductless heat pump, you can connect multiple indoor air handlers—often up to eight—to heat and cool different rooms independently.
-
A ductless heat pump works by moving heat, not creating it. In the summer, it pulls heat out of your home to keep you cool. In the winter, it extracts heat from the outdoor air—even when it’s cold—and brings it inside. Each indoor unit controls the temperature of its own room, providing efficient, quiet comfort without ductwork.
-
Yes we do offer many financing options, such as:
>> No Interest Financing
>> Low Interest Financing
>> Short Term Financing
>> Long Term Financing
All of our financing options allow the customer to have the installation of their new heating and/or air conditioning system to be done now.
Our financing programs also enables our customers to invest in indoor air quality products so their family can breathe better.
Financing simply make the job affordable.
For more information about our financing programs, call (203) 871-0801.
-
You should never have to add refrigerant (Freon) to your central air conditioning system, unless there is a leak in the system.
If your system has a leak, a service technician should never be "topping it off" with refrigerant. The system needs to be leak tested and the leak needs to be repaired.
A refrigerant leak WILL harm the compressor, cause the system to draw more electricity, provide inadequate cooling and/or heating if it is a heat pump.
Many refrigerants are being banned due to the ozone depleting chemicals. That is another reason that ALL refrigerant leaks need to be repaired and not topped off with more refrigerant.
Refrigerant repairs on older central air conditioning systems can get costly, so you may be better off replacing your system.
If you have any questions about your central air conditioning system, contact our office!
-
YES THEY DO!
Years ago heat pumps only worked well in warmer climates, such as Florida or the Southern California.
New technology has made heat pumps one of the most efficient source to heat and cool your home anywhere in the United States.
Heat Pumps are being installed in many homes all over Connecticut, Maine, Mass, Vermont and Rhode Island.
ALL of the home owners are writing rave reviews about their energy savings and comfort they are getting from their new heat pump systems.
See for yourself: View Reviews