About Us
Dependable HVAC Technicians Serving New Haven County, Middlesex County, New London County & Beyond
Air Inc. Heating & Air Conditioning is proud to be your trusted partner for heating, air conditioning, and indoor air quality in Connecticut. Whether it’s routine maintenance, emergency repairs, or a new installation, our NATE®-certified technicians are here to help with reliable HVAC services when you need them most.
Since 1991, our licensed professionals have built a reputation for honesty, excellence, and exceptional workmanship. Our BBB-accredited team offers state-of-the-art products from industry-leading brands like Carrier®, Navien®, Daiken®, Weil-McLain®, and more.
With 24/7 availability and flexible financing options available, we make it easy and affordable to enjoy optimal comfort in every season. Reach out today to learn how you can benefit from our Membership Plans, weekend appointments, and same-day services.
home inspection today!
Why Choose Air Inc. Heating & Air Conditioning?
Commitment to Satisfaction
Our guarantees are some of the strongest in the industry — and more importantly, they’re in writing.
We believe homeowners deserve real peace of mind, not empty promises, so every job we do is backed by clear, written guarantees you can count on.
BBB Accredited
Air, Inc. proudly maintains an A+ rating with the Better Business Bureau, reflecting our commitment to honesty, integrity, and exceptional customer service across every department.
Emergency Services
Heating and cooling issues don’t wait — and neither do we. Our team is available 24/7 for HVAC emergencies throughout Branford, New Haven, West Haven, East Haven, and the surrounding communities.
Convenient Scheduling Options
Your comfort is our priority. We offer same-day service, flexible scheduling, and weekend appointments to minimize wait times and keep your home comfortable when it matters most.
Certified Training Across Leading Brands
Air, Inc. provides ongoing, professional, factory-level training for all Service Technicians, Installers, and Project Managers.
Our team receives certified training on many of the industry’s top brands, including:
Rheem, Ruud, Carrier, Navien, Weil-McLain, Samsung, Mitsubishi, Honeywell, and more.
This ensures every technician who arrives at your home is highly skilled, knowledgeable, and prepared to deliver the job with precision.
Unmatched Workmanship
We take pride in the quality of our craft. Our installations are clean, organized, and built to last. From diagnostics to complete system replacements, our attention to detail and commitment to excellence set us apart.
Community Involvement
Air, Inc. is deeply rooted in the Connecticut shoreline community, and giving back is part of who we are.
We proudly support and participate in local events and causes, including:
- Short Beach Days Breakfast
- Toys for Tots
- Local youth programs
- Seasonal community outreach and charitable initiatives
When you choose Air, Inc., you’re choosing a company that proudly invests in the community we all share.
Elevate your comfort with responsive HVAC services from our professionally trained experts. Call (203) 871-0801 to schedule a service.
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"Well worth it. Will call again next year!"
Susan T.
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Customer-First ServiceWe believe in honest communication, fair pricing, and lasting relationships. Every service call is backed by our commitment to your comfort, convenience, and peace of mind.
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Expert Technicians You Can Count OnOur skilled and certified technicians bring years of hands-on experience to every repair, installation, and maintenance job, ensuring your system runs efficiently and reliably year-round.
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24/7 Emergency ResponseDay or night, our dedicated team is ready to respond to any HVAC emergency. We’re always available to protect your comfort and prevent costly damage when unexpected issues arise.
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Proven Trust and ReliabilityWith over three decades of experience and an A+ rating from the Better Business Bureau since 2000, we’ve earned a spotless record of customer satisfaction — zero complaints and countless positive reviews that speak for themselves.
Our Mission
At Air Inc. Heating & Air Conditioning, we bring over 30 years of industry experience to every job. Our president and founder, Wayne Krasnow, is a lifelong resident of Connecticut and an expert in all things HVAC.
Our goal is to exceed your expectations with transparent communication, honest recommendations, and solutions you can depend on. When you work with us, you can expect outstanding service backed by our satisfaction guarantee.
Where Is Your Office Located?
Our office is located at 171 Short Beach Road in Branford. You’re welcome to visit us in person or call (203) 871-0801 to schedule a service. You can also get in touch with us by submitting our online form.
How Can I Join Your Team?
Are you a motivated professional seeking a fulfilling career in the HVAC industry? We are searching for dedicated HVAC service technicians and installers who are ready to contribute their skills, grow with our company, and help us provide top-quality heating and cooling services to our community.
Visit our Job Opportunities page to view open positions or submit an application. We look forward to hearing from you.
Choose a Local Company That Gives Back
We believe in giving back to our local community and donate to a variety of charitable organizations, including Short Beach Days, East Haven Cheerleaders, Future Business Leaders of America®, Scouting America®, East Haven Little League, Marine Corps Toys for Tots®, Huntington’s Disease Society of America® (HDSA), and Relay for Life®.
Enjoy year-round comfort and savings with dependable HVAC solutions from Air Inc. Heating & Air Conditioning. Contact us online to request a free estimate.
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The answer is YES!
The US Environmental Protection Agency states that R-22 refrigerant will become ILLEGAL in January 2020. The SKYROCKETING prices of R-22 will empty your pockets and are making repair parts OBSOLETE. After January 2020, when R-22 becomes OFFICIALLY illegal, that leaky old system you have been putting R-22 in every year(which we DO NOT RECOMMEND for environmental safety)barely making it through every Summer with, will be null and void. Do yourself and the environment a favor, and switch to a new 410-A system before the summer heat!
Call us today to schedule a FREE in home estimate on a new central AC or ductless AC/heat pump system. Take advantage of special financing and rebates. Call us toll free (877)315-0323 or (203)315-0323. Air Inc. has been in business since 1991, we proudly hold an A+ rating with the Better Business Bureau (BBB). Below is a link to the EPA's site of a brochure all about the phase out! -
Yes it is. Mitsubishi, Daikin, Carrier and all other manufactures are phasing out the manufacturing of Ductless Air Conditioning ONLY stems. They are being replaced by high efficiency Ductless Heat Pumps, which provide both air conditioning and heating.
It doesn't make economic sense for the manufactures to rearrange an assembly line to make cooling only units, when there is very little cost difference from the manufacturing process of a heat pump.
Find out more about Ductless Heat Pumps here
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If you know a friend, family member, neighbor, or coworker who’s been having heating or cooling issues, send them our way, and we’ll take great care of them. Refer someone who may need to repair or replace their furnace, boiler, air conditioner, heat pump, water heater, or any other HVAC service.
Your Reward: When your referral purchases a system from Air, Inc., you’ll receive $250. Some of our customers have earned $500–$1,000 just for sending people they know. There is no limit to the number of rewards you can earn. -
Ductless mini-split systems are a premium home comfort solution, not a quick window-unit install. A professionally installed single-zone system typically starts around $6,500–$8,500, depending on the home and installation needs. Multi-zone systems serving several rooms can vary more. Each system requires a licensed, experienced crew to ensure efficiency, safety, and long-term reliability. We provide professional in-home evaluations so you know exactly what’s right for your home and budget.
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With a multi-zone ductless heat pump, you can connect multiple indoor air handlers—often up to eight—to heat and cool different rooms independently.
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A ductless heat pump works by moving heat, not creating it. In the summer, it pulls heat out of your home to keep you cool. In the winter, it extracts heat from the outdoor air—even when it’s cold—and brings it inside. Each indoor unit controls the temperature of its own room, providing efficient, quiet comfort without ductwork.