September, 2017

Connecticut Utility Companies Are Raving About Ductless Heat Pump Systems


Wayne Krasnow
Your HVAC Expert

Not Only Do They Recommend Them, They Offer BIG $ Incentives To Homeowners!

What Is A Ductless Heat Pump?

A Ductless Heat Pump is a whisper quiet, high efficiency heating & cooling system for one room or your whole house.
A typical Ductless Heat Pump system consists of an outdoor unit and one or more indoor units, mounted high on the wall. We can connect up to eight indoor units to one outdoor unit.
They are connected by copper refrigerant lines.
Each indoor unit is controlled by its own remote thermostat, allowing you to control the temperature for each room, independently.

What Is The Most Efficient Way To Heat Your Home?

Today’s technology offers highly efficient options to heat your home.
Long ago the caveman used firewood to heat their caves because the dinosaurs hadn’t died yet, therefore fossil fuel was non existent. Many cavemen probably died from carbon monoxide poisoning, but they saved a lot of money on their heating bills (and insurance).
But seriously, we have come a long way.
I have installed thousands of high efficiency heating systems for Connecticut homeowners.
A Ductless Hyper Heat system is a high efficient Heat Pump, which also provides the highest efficiency Air Conditioning for your home, all combined into one system.

Now there will be no need for using those noisy, ugly window air conditioners anymore!

5 Key Factors Account for the High Efficiency of a Ductless Heat Pump System:

1. A Ductless Heat Pump uses 60% less electricity than a home heated with straight electric heat and is even more efficient than most oil, gas or propane heating systems (up to 30% more efficient)

2. Ductless systems allow the user to control each room’s temperature independently, eliminating the costly over-heating and cooling, common to central air systems. Why pay to heat or cool rooms that are not currently occupied?

3. While central air systems lose as much as 30% efficiency through air leaks in the ductwork; ductless systems distribute air directly to each zone, resulting in greater efficiency.

4. A ductless heat pump uses very little electricity to power a small compressor. These compressors only use as little energy as needed, even at extreme cold or hot outdoor temperatures. Hundreds of our customers call us to say how much money they saved by using their ductless heat pumps, compared to their old heating and/or cooling system. A ductless heat pump runs like a car on cruise control. It lets off on the energy usage when getting closer to the desired temperature and it ramps up when it needs to, always monitoring the indoor and outdoor temperatures, so that it uses as little energy as possible. Ductless Heat Pumps call their cruise control “Inverter Technology” which results in substantial energy and utility savings!

5. Mitsubishi ductless systems have ultra-high Seasonal Energy Efficiency Ratios (SEER) between 16 and 30.5, and Heating Seasonal Performance Factors (HSPF) between 8.5 and 13.5. The higher the number, the higher the efficiency.

3 Reasons Why You May Be CRAZY If You Heat Your Home with Traditional Electric Heat in CT!

1. You own your whole home and you are probably confined to a few rooms. You don’t want to turn on all of the electric heaters because it will cost a fortune. That is no way to live.

2. Connecticut’s electricity rates are one of the highest in the continental United States.

3. You are paying more than anyone else to heat your home.

A Ductless Heat Pump will provide economic relief for homeowners that heat with electricity. A pilot program from the Connecticut Utility Companies was conducted to test the feasibility of using Ductless Heat Pumps in comparison to a home where electric heat was the primary heating source. The evaluation estimated a significant savings (between 30% and 60%) as well as reducing the summer air conditioning electrical consumption.
Additionally, the majority of Ductless Heat Pump users are very satisfied with the quality of the heating and cooling.

What Is A Ductless Heat Pump?

A Ductless Heat Pump is a whisper quiet, high efficiency heating & cooling system for one room or your whole house.
A typical Ductless Heat Pump system consists of an outdoor unit and one or more indoor units, mounted high on the wall. We can connect up to eight indoor units to one outdoor unit.
They are connected by copper refrigerant lines.
Each indoor unit is controlled by its own remote thermostat, allowing you to control the temperature for each room, independently.

What Is The Most Efficient Way To Heat Your Home?

Today’s technology offers highly efficient options to heat your home.
Long ago the caveman used firewood to heat their caves because the dinosaurs hadn’t died yet, therefore fossil fuel was non existent. Many cavemen probably died from carbon monoxide poisoning, but they saved a lot of money on their heating bills (and insurance).
But seriously, we have come a long way.
I have installed thousands of high efficiency heating systems for Connecticut homeowners.
A Ductless Hyper Heat system is a high efficient Heat Pump, which also provides the highest efficiency Air Conditioning for your home, all combined into one system.

Now there will be no need for using those noisy, ugly window air conditioners anymore!

5 Key Factors Account for the High Efficiency of a Ductless Heat Pump System:

1. A Ductless Heat Pump uses 60% less electricity than a home heated with straight electric heat and is even more efficient than most oil, gas or propane heating systems (up to 30% more efficient)

2. Ductless systems allow the user to control each room’s temperature independently, eliminating the costly over-heating and cooling, common to central air systems. Why pay to heat or cool rooms that are not currently occupied?

3. While central air systems lose as much as 30% efficiency through air leaks in the ductwork; ductless systems distribute air directly to each zone, resulting in greater efficiency.

4. A ductless heat pump uses very little electricity to power a small compressor. These compressors only use as little energy as needed, even at extreme cold or hot outdoor temperatures. Hundreds of our customers call us to say how much money they saved by using their ductless heat pumps, compared to their old heating and/or cooling system. A ductless heat pump runs like a car on cruise control. It lets off on the energy usage when getting closer to the desired temperature and it ramps up when it needs to, always monitoring the indoor and outdoor temperatures, so that it uses as little energy as possible. Ductless Heat Pumps call their cruise control “Inverter Technology” which results in substantial energy and utility savings!

5. Mitsubishi ductless systems have ultra-high Seasonal Energy Efficiency Ratios (SEER) between 16 and 30.5, and Heating Seasonal Performance Factors (HSPF) between 8.5 and 13.5. The higher the number, the higher the efficiency.

3 Reasons Why You May Be CRAZY If You Heat Your Home with Traditional Electric Heat in CT!

1. You own your whole home and you are probably confined to a few rooms. You don’t want to turn on all of the electric heaters because it will cost a fortune. That is no way to live.

2. Connecticut’s electricity rates are one of the highest in the continental United States.

3. You are paying more than anyone else to heat your home.

A Ductless Heat Pump will provide economic relief for homeowners that heat with electricity. A pilot program from the Connecticut Utility Companies was conducted to test the feasibility of using Ductless Heat Pumps in comparison to a home where electric heat was the primary heating source. The evaluation estimated a significant savings (between 30% and 60%) as well as reducing the summer air conditioning electrical consumption.
Additionally, the majority of Ductless Heat Pump users are very satisfied with the quality of the heating and cooling.

A Great Alternative or Addition for Your Complete Home Comfort.

Heat pumps, with the recent technology advancement, are much more efficient today, so their total energy costs are lower than oil, propane and natural gas.
In the past, Heat Pumps had a bad rap in colder climates, like Connecticut, but the newer technology allows the heat pump to heat your home more efficiently than any other conventional furnace or boiler, even in colder climates.
You also never have to worry about a dirty chimney, smell of oil or gas leaks.
Traditional oil and gas heating can be an expensive way to heat your home, so you should consider adding a ductless heat pump to dramatically offset the cost… Everyone else is. If you heat with oil, LP or gas, you are probably spending between $1000 and $2000 annually on heating oil, and possibly more based on fluctuating fuel prices.

To upgrade your old heating system, four options generally include:
a) Keep maintaining the old furnace.
b) Replace it with a new higher efficient oil furnace.
c) Switch to Natural Gas.
d) Switch over to Propane and have big propane tanks outside your home.
e) Install an inverter driven heat pump, which is the easiest and most economical choice.

Why Do Connecticut Homeowners Choose Air, Inc. Heating & Air Conditioning?

Finding a responsible and trustworthy HVAC contractor is challenging, but you’ll find that
Air, Inc. employees adhere to simple guidelines of respect, integrity, and responsibility. Showing up on time for appointments, performing the work that we promise to do, and standing behind our company warranty helps our customers trust that we will be there when you need us. Customers should expect this. Professional contractors need to earn the right to your business.

Call Air, Inc for more information about Ductless Heat Pumps 203-315-0323

December, 2016

“Do You Really Need A New Heating System or Are They Just Trying To Sell You Something?”


Wayne Krasnow
Your HVAC Expert

I have received many calls from all over the US and Canada about this blog. If you need my help, please call me. Choosing the right furnace, boiler or heat pump can be a bit confusing to any home owner.
Wayne 1-203-303-4822

5 Insider Tips That Will Prevent You From Getting Ripped Off!
Not All Connecticut Heating Companies Are Alike.
Below are five insider tips that can prevent you from getting ripped off, but read on before skipping to the good stuff.
Your heating system is one of the most expensive appliances you’ll ever buy for your home, due to the intense labor and all of the materials that are necessary for a proper installation.
The manufactures state that your heating system must be installed as per the Local & National Mechanical Safety Codes.

All licensed CT contractors are supposed to follow the Local & National Mechanical Safety Codes.
“If they ain’t pullin’ a permit to replace your heating system, you can bet that they’re not following the safety codes.”

It used to be that these codes were all about safety. Now they are mandating efficiency codes and they are even making sure that the contractor is choosing the proper size heating system for your home. WHY? I’ll tell you why. Because consumers were being ripped off by heating system installation companies. Many of these companies were (and still are) taking shortcuts so they can get the job done quickly and they can charge the homeowner less money, just to land another job. A cheap price is not always the best option.
It is almost impossible to replace a heating system in 2 hours and do the job right (up to code).
Since you’ll be living with your new heating system for the next 15 to 20 years, it only makes sense to avoid such nightmares.
If you’ve been told that you need to replace your heating system, we will happily give you a

FREE SECOND OPINION

so you will have all the facts.
Call: 1-203-315-0323

Below Are 6 FREE Ways To Avoid Getting Ripped Off.

1. You’ve heard this; My Heating Guy Said I Have To Get A New One.
Many heating systems are replaced that don’t need to be. Why would a deceiving heating contractor condemn a perfectly good heating system? Either to make money or their service technician wasn’t trained properly to fix it.
Many of these heating systems could have been inexpensively fixed compared to the price of a new heating system. The 3 reasons to get your heating system replaced may be: it has a cracked heat exchanger, it is old and inefficient or it’s too expensive to repair. If the repairman tells you that there is a crack in the heat exchanger, ask to see it.
Do you really need a new one? READ ON BEFORE BUYING A NEW HEATING SYSTEM.

2. What Brand Is The Best For Me?
Heating systems manufactured today, basically all have the same safety features. Similar controls, similar heat exchangers, similar choices of efficiencies, etc. Many of the manufacturers buy their parts from the same factory and put their name on it. All heating systems (no matter what brand) should last 15 to 20 years with the proper maintenance. Ok I lied… a heating system can last much longer than that, BUT the cost of keeping that old clunker going can cost more in fuel and repairs than a new high efficient heating system. I have replaced 2000+ heating systems. Many of them were “The Brand” (in their day) and most of them were about the same age.
Now, here’s the “dirty little secret” they don’t want you to know. Only about 5% of the satisfaction you’re going to get – is the result of the brand you choose. The other 95% is how well it’s installed (the contractor you choose). And there are 8 crucial procedures that should be done properly (if not, the brand is irrelevant).

3. Will I Save Money On My Fuel Bills If I Get A New One?
Simply installing a new heating system isn’t going to guarantee better heating and lower energy costs. If the HVAC contractor isn’t careful about checking to see that your ductwork is clean and unclogged, you could be throwing heating dollars out of the window. The installer MUST fabricate the proper size sheet metal fittings to connect to the new heating system. (Now you tell me how they can do that out of the back of a van or pick-up truck, without the proper tools)
If the Sheet metal fittings are not made properly, air will be leaking all around the heating system or even worse the air can be restricted, causing premature failure of your brand new heating system. That is one of the 8 crucial procedures that should be done properly.
Having a programmable thermostat installed is another way to save money on your fuel bills.

4. Should You Switch From Oil To Natural Gas?
First of all let me clarify something. YOU SHOULD NEVER JUST SWITCH OUT YOUR OIL BURNER WITH A GAS BURNER. That is a shortcut that will cost you dearly. The only two benefits you will get by only changing the burner is, it will burn cleaner and you won’t have to worry about running out of fuel.
You should replace the whole furnace or boiler because that is where you’ll get the most energy savings and there are pretty hefty rebates available from your utility company. There are also a tax credits available, ranging from $150 to $300.
The gas companies are now (finally) running new gas lines to many areas. You can call your local gas company to find out if or when your street is going to get gas. (Southern CT Gas: 1-800-659-8299, Yankee Gas: 800-989-0900, CT Natural Gas: 860-524-8361)
Your alternative to natural gas is switching to propane or a heat pump.
Propane heating systems are just as efficient as natural gas systems and they can always be converted to natural gas if the gas company decides to run gas to your home.
Heat Pumps: High efficiency Heat pumps are one of the most efficient ways to heat AND cool your home. You also get more money for utility rebates and tax credits. There are Central Heat Pumps that will Heat and Cool your whole house or there are Ductless Heat Pumps that you can use to heat and cool specific rooms. Ductless Heat Pumps are commonly used in many countries where oil costs upwards of $10 a gallon and they are gaining popularity in the United States as well, due to the cost of heating oil.

5. How Much Will It Cost For A New Heating System?
“Time to give away the Trade Secrets”

Ex: Furnace (Hot Air Heating) replacement:

$1,450… High Efficient Heating system
$150… Sheet Metal Fittings
$75… Condensate Pump & Piping
$150… Fuel Piping
$75… Smoke Pipe and Fittings (Flue)
$30… 4” X 8” X 16” Solid Concrete Blocks
$150… Electrical Wiring, Service Switch & Receptacle
$25… Fire Safety Switch
$60… Digital Thermostat or Digital Programmable Thermostat
$1,000… Installers Labor
($75 per hour for the Licensed Installer and $50 per hour for the helper x 8 hours)
$633… 20% Net Profit
$316.50… 10% Sales Commission
$63.30… Installers Incentive if they do a superb job
$ 137.48… Connecticut Sale Tax (6.35%) (Material Only)
$120… Permit Cost
$4435.28… Total Fair Price Installed
And that’s how we price our jobs.

Some heating system installations may be a bit more, some less, depending on the size of the home and ease or difficulty of the installation. If the installers have to work in tight conditions, if your home is larger or you need more ductwork than others, then it will be more. If your heating system is in an open basement and/or is easily accessible then it may be less.

You may also want to consider other products to improve the air that you breathe in your home, like a humidification system or a good air filtration system. These are what we call accessories or indoor air quality products (IAQ). They run about $500 to $1500 and a little more labor plus a 20% profit on top of that.

We try our hardest to make a 20% net profit so that we can fix our trucks or buy new ones, give employee incentives, provide health insurance, provide warranty service, give to a charity, give back to the community and other things that are important to the individual contractor. BUT it never seems to work out that way. The average heating contractor earns about 2% net profit or less. And that is why so many go out of business within 5 years. Many Contractors will under-price a job, just to get the job. They are not helping the customer because it will be impossible to find these contractors in 5 years, when things start to break. Some older companies fall into that rut too. They have been in business for so long that they forget to raise their prices or are simply afraid to raise their prices because they think they will lose customers. Well the problem with that is, you can’t take care of your customers if you are not making money. They will eventually end up in the same boat as those other contractors, WORKING FOR ME!
Well, that’s basically how a good solid HVAC contractor prices their jobs.

My competition is going to hate me when they read this…oh well.

6. How Many Years Is The Warranty?
There are two types of warranties in the heating business. There is the manufacturers warranty and the contractor’s warranty. The manufacturers warranty covers the equipment and all of the parts in it. The contractor’s warranty covers the labor costs involved in making the repairs to the equipment and any other work that needs to be done, like sheet metal work, electrical wiring, etc.
The Indoor Air Quality (IAQ) products have a separate warranty (usually less) than the heating system, so be aware of that when purchasing them.
Some companies have a guarantee that stops the minute they leave your driveway. Or they will say that they’ll give you a 10 year warranty and POOF, they’re gone in 5 years.
For your own protection, INSIST on a written 100% Guarantee on the Installation Work.

So You May Not Need To Replace Your Heating system after all.

You can always call me to get a

FREE SECOND OPINION

This way you’ll have all the facts.

Also, there is NO cost or obligation for one of our FREE estimates.

July, 2016

Are All Central Air Conditioning Systems The Same?


Wayne Krasnow
Your HVAC Expert

5 Insider Tips That Will Prevent You From Getting Ripped Off!

First, Not All Connecticut Air Conditioning Companies Are Alike.

Below are five insider tips that can prevent you from getting ripped off, but read on before skipping to the good stuff.
An air conditioning system is one of the most expensive appliances you’ll ever buy for your home, due to the intense labor and all of the materials that are necessary for a proper installation.
Air conditioning manufactures state that your air conditioning system must be installed per the Local & National Mechanical Safety Codes.
All licensed CT contractors are supposed to follow the Local & National Mechanical Safety Codes. “If they ain’t pullin’ a permit to replace your air conditioning, you can bet that their not following the safety codes.”
It used to be that these codes were all about safety, but they started mandating efficiency codes as well. WHY? I’ll tell you why. Because consumers were being ripped off by air conditioning installation companies. Many of these companies were (and still are) taking shortcuts so they can get the job done quickly and charge the homeowner less money, just to land another job. A cheap price is not always the best option.
It is almost impossible to replace or install an air conditioning system in a few hours and do the job right (up to code).
And since you’ll be living with your new air conditioning for the next 15 to 20 years, it only makes sense to avoid such nightmares.
If you’ve been told that you need to replace your air conditioning unit, we will happily give you a FREE SECOND OPINION so you will have all the facts. Call: 203-315-0323

Below Are 5 FREE Ways To Avoid Getting Ripped Off.

1. You’ve heard this; My Air conditioning Guy Said I Have To Get A New One.
Many central air conditioning systems are replaced that don’t need to be. Why would a deceiving air conditioning contractor condemn a perfectly good air conditioning? Either to make money or their service technician wasn’t trained properly and can’t fix it.
Many of these air conditioning systems could have been inexpensively fixed compared to the price of a new one.
The 3 reasons to get your air conditioning replaced may be: it has blown compressor, it is old and inefficient or it’s too expensive to repair.

Do you really need a new one? READ ON BEFORE BUYING A NEW AIR CONDITIONING SYSTEM.

2. What Brand Is The Best For Me?
Central Air Conditioners manufactured today basically all have the same safety features. Similar controls, similar compressors, similar choices of efficiencies, etc. Many of the manufactures buy their parts from the same factory and put their name on it. All central air conditioners (no matter what brand) should last 15 to 20 years with the proper maintenance, BUT the cost of keeping an old clunker going can cost more in electricity and repairs than a new high efficient system. I have replaced over 3,000 air conditioning systems. Many of them were “The Brand” (in their day) and many of them were about the same age. Now, here’s the “dirty little secret” they don’t want you to know. Only about five percent of the satisfaction you’re going to get – is the result of the brand you choose. The other 95% is how well it’s installed. And there are many crucial procedures that should be done properly (if not, the brand is irrelevant).

3. Will I Save Money On My Electric Bill If I Get A New One?
Simply replacing an air conditioning system isn’t going to guarantee better cooling and lower energy costs. If the HVAC contractor isn’t careful about checking your ductwork system, you could be throwing Air conditioning dollars out of the window. The installer MUST make the proper size measurements on sheet metal fittings to connect to the new air conditioning.
If the Sheetmetal fittings are not done properly, air will be leaking all around the air conditioning or even worse the air can be restricted, causing premature failure of your brand new air conditioning.
Having a programmable thermostat installed is another way to save money on your energy bills.

4. How Much Will It Cost to Install A New Central Air Conditioning System?
“Time to give away the Trade Secrets”
$ 1,550… Condensing Unit (Outdoor Unit)
$ 800… Air Handler (Indoor Unit)
$ 125 … Emergency Drain Pan and Safety Overflow Switch
$ 50 … Drain Piping with Safety Ball Valve
$ 1,500… Sheet Metal Ductwork System
$ 50… Condensate Pump & Piping
$ 200… Refrigerant Piping (Line Set)
$ 35… Condenser Pad
$ 400… Electrical Wiring & Service Switch
$ 60… Digital Thermostat or Digital Programmable Thermostat
$ 3,000… Installers Labor
($125 per hour for the Licensed Installer and a helper x 24 hours)
$ 1,892.50… 20% Net Profit
$ 971.25 … 10% Sales Commission
$ 194.25 … Installers Incentive if they do a superb job
$ 690.75 … Connecticut Sale Tax (6.35%)
$ 11,568.75… Total Fair Price Installed

And that’s how we price our jobs.
Some air conditioning installations may be a bit more, some less depending on the size of the home and ease or difficulty of the installation. If the installers have to work in tight conditions, if your home is larger or you need more ductwork than others then it will be more.
Also, you may want to consider other products to improve the air that you breathe in your home, like a good air filtration system or UV Germicidal Light. These are what we call indoor air quality products (IAQ). They run about $500 to $1500 and a little more labor plus a 20% profit on top of that.
We try our hardest to make a 20% net profit so that we can fix our trucks or buy new ones, give incentives, provide health insurance, provide warranty service, give to charity or the community and other things that are important to the individual HVAC contractor. BUT it never seems to work out that way. The average air conditioning contractor earns about 2% net profit or less. And that is why so many go out of business within 5 years. Many Contractors will under-price a job, just to get the job. They are not helping the customer because it will be impossible to find these contractors in 5 years, when things start to break. Some older companies have been in business for so long that they forget to raise their prices or are simply afraid to because they think they will loose customers. Well the problem with that is, you can’t take care of your customers if you are not making money. They will eventually end up in the same boat as those other contractors, WORKING FOR ME!
Well, that’s basically how a good solid HVAC contractor prices their jobs.
My competition is going to hate me when they read this…oh well.

5. How Many Years Is The Warranty?
There are two types of warranties in the air conditioning business. There is the manufactures warranty and the air conditioning contractor’s warranty. The manufactures warranty covers the equipment and all of the parts in it. The air conditioning contractor’s warranty covers the labor costs involved in making the repairs to the equipment and any other work that was done, like sheet metal work, electrical wiring, etc.
The Indoor Air Quality (IAQ) products have a separate warranty (usually less) than the air conditioning so be aware of that when purchasing them.

Some companies have a guarantee that stops the minute they leave your driveway. Or they will say that they’ll give you a 10 year warranty and POOF, they’re gone in 5 years.
For your own protection, INSIST on a written 100% Money Back Guarantee on the Installation Work.

You May Not Have To Replace Your Air conditioning.
Don’t forget, you can always call me to get a FREE SECOND OPINION.
Also, there is NO cost or obligation for one of our FREE estimates. Call: 203-315-0323

October, 2014

“DO YOU REALLY NEED A NEW HEATING SYSTEM OR ARE THEY JUST TRYING TO SELL YOU SOMETHING? DON’T BUY ANYTHING BEFORE KNOWING THE FACTS!”


Wayne Krasnow
Your HVAC Expert

5 Insider Tips That Will Prevent You From Getting Ripped Off!
Not All Connecticut Heating Companies Are Alike.
Below are five insider tips that can prevent you from getting ripped off, but read on before skipping to the good stuff.
Your heating system is one of the most expensive appliances you’ll ever buy for your home, due to the intense labor and all of the materials that are necessary for a proper installation.
The manufactures state that your heating system must be installed as per the Local & National Mechanical Safety Codes.

All licensed CT contractors are supposed to follow the Local & National Mechanical Safety Codes.
“If they ain’t pullin’ a permit to replace your heating system, you can bet that they’re not following the safety codes.”

It used to be that these codes were all about safety. Now they are mandating efficiency codes and they are even making sure that the contractor is choosing the proper size heating system for your home. WHY? I’ll tell you why. Because consumers were being ripped off by heating system installation companies. Many of these companies were (and still are) taking shortcuts so they can get the job done quickly and they can charge the homeowner less money, just to land another job. A cheap price is not always the best option.
It is almost impossible to replace a heating system in 2 hours and do the job right (up to code).
Since you’ll be living with your new heating system for the next 15 to 20 years, it only makes sense to avoid such nightmares.
If you’ve been told that you need to replace your heating system, we will happily give you a

FREE SECOND OPINION

so you will have all the facts.
Call: 203-315-0323.

Below Are 6 FREE Ways To Avoid Getting Ripped Off.

1. You’ve heard this; My Heating Guy Said I Have To Get A New One.
Many heating systems are replaced that don’t need to be. Why would a deceiving heating contractor condemn a perfectly good heating system? Either to make money or their service technician wasn’t trained properly to fix it.
Many of these heating systems could have been inexpensively fixed compared to the price of a new heating system. The 3 reasons to get your heating system replaced may be: it has a cracked heat exchanger, it is old and inefficient or it’s too expensive to repair. If the repairman tells you that there is a crack in the heat exchanger, ask to see it.
Do you really need a new one? READ ON BEFORE BUYING A NEW HEATING SYSTEM.

2. What Brand Is The Best For Me?
Heating systems manufactured today, basically all have the same safety features. Similar controls, similar heat exchangers, similar choices of efficiencies, etc. Many of the manufacturers buy their parts from the same factory and put their name on it. All heating systems (no matter what brand) should last 15 to 20 years with the proper maintenance. Ok I lied… a heating system can last much longer than that, BUT the cost of keeping that old clunker going can cost more in fuel and repairs than a new high efficient heating system. I have replaced 2000+ heating systems. Many of them were “The Brand” (in their day) and most of them were about the same age.
Now, here’s the “dirty little secret” they don’t want you to know. Only about 5% of the satisfaction you’re going to get – is the result of the brand you choose. The other 95% is how well it’s installed (the contractor you choose). And there are 8 crucial procedures that should be done properly (if not, the brand is irrelevant).

3. Will I Save Money On My Fuel Bills If I Get A New One?
Simply installing a new heating system isn’t going to guarantee better heating and lower energy costs. If the HVAC contractor isn’t careful about checking to see that your ductwork is clean and unclogged, you could be throwing heating dollars out of the window. The installer MUST fabricate the proper size sheet metal fittings to connect to the new heating system. (Now you tell me how they can do that out of the back of a van or pick-up truck, without the proper tools)
If the Sheet metal fittings are not made properly, air will be leaking all around the heating system or even worse the air can be restricted, causing premature failure of your brand new heating system. That is one of the 8 crucial procedures that should be done properly.
Having a programmable thermostat installed is another way to save money on your fuel bills.

4. Should You Switch From Oil To Natural Gas?
First of all let me clarify something. YOU SHOULD NEVER JUST SWITCH OUT YOUR OIL BURNER WITH A GAS BURNER. That is a shortcut that will cost you dearly. The only two benefits you will get by only changing the burner is, it will burn cleaner and you won’t have to worry about running out of fuel.
You should replace the whole furnace or boiler because that is where you’ll get the most energy savings and there are pretty hefty rebates available from your utility company. There are also a tax credits available, ranging from $150 to $300.
The gas companies are now (finally) running new gas lines to many areas. You can call your local gas company to find out if or when your street is going to get gas. (Southern CT Gas: 1-800-659-8299, Yankee Gas: 800-989-0900, CT Natural Gas: 860-524-8361)
Your alternative to natural gas is switching to propane or a heat pump.
Propane heating systems are just as efficient as natural gas systems and they can always be converted to natural gas if the gas company decides to run gas to your home.
Heat Pumps: High efficiency Heat pumps are one of the most efficient ways to heat AND cool your home. You also get more money for utility rebates and tax credits. There are Central Heat Pumps that will Heat and Cool your whole house or there are Ductless Heat Pumps that you can use to heat and cool specific rooms. Ductless Heat Pumps are commonly used in many countries where oil costs upwards of $10 a gallon and they are gaining popularity in the United States as well, due to the cost of heating oil.

5. How Much Will It Cost For A New Heating System?
“Time to give away the Trade Secrets”

Ex: Furnace (Hot Air Heating) replacement:

$1,450… High Efficient Heating system
$150… Sheet Metal Fittings
$75… Condensate Pump & Piping
$150… Fuel Piping
$75… Smoke Pipe and Fittings (Flue)
$30… 4” X 8” X 16” Solid Concrete Blocks
$150… Electrical Wiring, Service Switch & Receptacle
$25… Fire Safety Switch
$60… Digital Thermostat or Digital Programmable Thermostat
$1,000… Installers Labor
($75 per hour for the Licensed Installer and $50 per hour for the helper x 8 hours)
$633… 20% Net Profit
$316.50… 10% Sales Commission
$63.30… Installers Incentive if they do a superb job
$ 137.48… Connecticut Sale Tax (6.35%) (Material Only)
$120… Permit Cost
$4435.28… Total Fair Price Installed
And that’s how we price our jobs.

Some heating system installations may be a bit more, some less, depending on the size of the home and ease or difficulty of the installation. If the installers have to work in tight conditions, if your home is larger or you need more ductwork than others, then it will be more. If your heating system is in an open basement and/or is easily accessible then it may be less.

You may also want to consider other products to improve the air that you breathe in your home, like a humidification system or a good air filtration system. These are what we call accessories or indoor air quality products (IAQ). They run about $500 to $1500 and a little more labor plus a 20% profit on top of that.

We try our hardest to make a 20% net profit so that we can fix our trucks or buy new ones, give employee incentives, provide health insurance, provide warranty service, give to a charity, give back to the community and other things that are important to the individual contractor. BUT it never seems to work out that way. The average heating contractor earns about 2% net profit or less. And that is why so many go out of business within 5 years. Many Contractors will under-price a job, just to get the job. They are not helping the customer because it will be impossible to find these contractors in 5 years, when things start to break. Some older companies fall into that rut too. They have been in business for so long that they forget to raise their prices or are simply afraid to raise their prices because they think they will lose customers. Well the problem with that is, you can’t take care of your customers if you are not making money. They will eventually end up in the same boat as those other contractors, WORKING FOR ME!
Well, that’s basically how a good solid HVAC contractor prices their jobs.

My competition is going to hate me when they read this…oh well.

6. How Many Years Is The Warranty?
There are two types of warranties in the heating business. There is the manufacturers warranty and the contractor’s warranty. The manufacturers warranty covers the equipment and all of the parts in it. The contractor’s warranty covers the labor costs involved in making the repairs to the equipment and any other work that needs to be done, like sheet metal work, electrical wiring, etc.
The Indoor Air Quality (IAQ) products have a separate warranty (usually less) than the heating system, so be aware of that when purchasing them.
Some companies have a guarantee that stops the minute they leave your driveway. Or they will say that they’ll give you a 10 year warranty and POOF, they’re gone in 5 years.
For your own protection, INSIST on a written 100% Guarantee on the Installation Work.

So You May Not Need To Replace Your Heating system after all.

You can always call me to get a FREE SECOND OPINION. This way you’ll have all the facts.

Also, there is NO cost or obligation for one of our FREE estimates.

January, 2013

Crack in the Furnace Heat Exchanger or The Flu


Wayne Krasnow
Your HVAC Expert

Do You Really Have The Flu?

Let’s not take chances

An older furnace (over 12 y/o) may have cracks in the heat exchanger.
These cracks can cause Carbon Monoxide to leak into your home.
Symptoms of Carbon Monoxide poisoning are frequent headaches, a burning feeling in nose or eyes, nausea, disorientation and Flu-Like Symptoms.

SEE YOUR DOCTOR if you experience any of these symptoms. It may not be the flu.

January, 2013

Furnace Replacement Prices in CT


Wayne Krasnow
Your HVAC Expert

The Prices of Furnaces Will Be Going Up Starting May 1, 2013

The Department of Energy is NUTS!

Our governments Department of Energy is mandating that Connecticut homeowners, condominium owners and apartment owners (All Residential Structures) MUST (when the time comes for replacement) replace their old gas furnace with a new High Efficiency furnace, starting May 1, 2013.

What does that mean?
That means, when you decide to or desperately need to replace your furnace, you will have to upgrade to the high efficiency model, no matter what the additional cost may be.

What is the difference between a new High Efficiency furnace and the furnace you currently have?
Most residential dwellings have a gas furnace that vents into a brick chimney or a round metal chimney (most condominiums have the round metal chimney). These furnaces have an 80% or lower Annual Fuel Utilization Efficiency (AFUE) due to age and condition.
Starting May 1, 2013, most of these chimneys will need to be abandoned and will no longer be used for these new High Efficiency Furnaces.

High Efficiency Furnaces are referred to as Condensing Furnaces, or 90% AFUE Furnaces. High Efficiency Furnaces vent with PVC Piping, directly out through the side of your home.

Revising your home, condominium, or apartment, to install a new High Efficiency Furnace can be a challenge:
• It may require relocation of the furnace due to venting requirements.

• The venting of the new high efficiency furnaces requires a certain clearance away from windows, electric meters and etc.

• The PVC pipes may need to be installed across the ceiling if your furnace is located in the middle of your home (e.g. in a closet). Do you want to see two big PVC pipes running across the ceiling of your kitchen or living room? …I didn’t think so. Hiding these pipes may require some construction (i.e. framing, sheetrock and painting).

• These furnaces create water and they need to be drained properly (NOT OUTSIDE). The water will freeze and the furnace will shut down if they are drained to the outdoors. We must find an interior drain to dispose of the water.

• In many cases, High Efficiency Furnaces are much larger than old furnaces, requiring major changes to your heating system.

These are just a few problems that an HVAC contractor may run into, which will increase the replacement cost by thousand of dollars.

However, this may not be bad news because you will save money on your energy bills, recouping some of the extra costs. And if you want to go “Green”, this is a great start.

What Are the Loopholes?
If you want to keep the 80% AFUE to avoid the additional cost of replacing your furnace with the high efficiency one, you MUST replace your gas furnace before May 1, 2013.
The average lower to mid efficiency furnace (80% AFUE) replacement will cost $2,800 to $4,500.
The average high efficiency furnace (90% AFUE) replacement will cost $3,900 to $6,800 plus any additional costs of construction as mentioned above

Where the Loophole closes:
80% AFUE furnaces will still vent into your existing chimney but some older brick chimneys will have to be modified when installing an 80% AFUE furnace, driving up the cost. If that’s the case, you’re most likely better off having a High Efficiency (90% AFUE) Furnace installed.

So how much longer do you think your furnace will last?

For a Free Evaluation or for any questions you may have: CALL (203)315-0323

October, 2012

Best Furnace Options 2012


Wayne Krasnow
Your HVAC Expert

So Which Heating System best fits your needs? It’s Your Choice…

High Efficiency Furnaces and Boilers…
Today’s High-Efficiency Heating Equipment is designed to produce more heat while burning less fuel and using less electricity. An older heating system (12 years or more) wastes up to 30% of its heat up the chimney and only uses about 70% to heat your home. The newer High Efficient models are up to 99% efficient. The newer heating equipment is manufactured with many safety controls to keep your family safe and your average annual heating cost can be dramatically reduced.

Hybrid-Heat is Heat-Pump Technology combined with a High-Efficiency Furnace for greater savings… (Hybrid-Heat = The Future of Home Comfort)
A Heat Pump is an all-in-one system that will both heat and cool your home. When combined with a High-Efficiency Furnace, the total energy savings can exceed 30%. A Heat Pump would take place of your outside A/C unit and you can still use your existing hot air furnace or invest in a new high efficient one (Oil, Gas or LP). The cheapest and perhaps safest way to heat your home is with a Hybrid-Heat system.
How it works: A Hybrid-Dual fuel heat system combines the best features of two different types of equipment. During milder winter weather, the heat pump transfers heat from the outside air, rather than creating it. During most of the winter, the heat pump operates with extreme efficiency and costs less to heat your home than a fossil fuel furnace. During severe winter weather, when the heat pump’s capacity drops because of low outdoor temperature (below 350F), the forced air furnace takes over AUTOMATICALLY to provide constant heating comfort. You won’t even notice when it switches over. You’ll just notice lower energy bills.
Switching over to Natural Gas or Propane… EVEN IF YOU DON’T HAVE GAS ON YOUR STREET!
You may be eligible to get a FREE gas line brought to your home, if natural gas lines are in your neighborhood. Call me and I will do all of that research for you.
If natural gas is NOT in your neighborhood, you do not have to wait. A Propane (LP) tank can be installed (usually FREE of charge) and you can start enjoying the benefits of other gas appliances too. But Don’t Hesitate… due to the rising cost of home heating oil and high demand for gas, you can wait about 6 weeks for a hook-up! So get rid of that smelly, expensive oil and all of the headaches that go with it.
Today’s Natural Gas and LP heating systems are equipped with many safety controls that will protect your family and your home, while saving you money on your heating bills.
So get rid of that smelly heating oil… go GREEN not BLACK!

Ductless Heat Pumps…
Mini splits have no ducts, so they avoid the energy losses associated with the ductwork of central forced air systems. Duct losses can account for more than 30% of energy consumption for space conditioning, especially if the ducts are in an unconditioned space such as an attic.
Ductless, mini-split-system heat pumps make good retrofit add-ons to houses with “non-ducted” heating systems (hot water heating systems.) They can also be a good choice for room additions where extending or installing ductwork is not feasible. The main advantages of mini splits are their small size and flexibility for zoning individual rooms. Ductless Heat Pumps can have as many as four indoor air-handling units connected to one outdoor unit. The number depends on how much heating or cooling is required for each room. Each of the zones has its own thermostat, so you only need to condition occupied spaces. This will save you money on your energy bills while keeping you comfortable in every room of your home.

I know that heating systems can be complex in terms of installation. The installation process of a furnace or boiler may seem simple, but in reality requires many skills all bunched up into the HVAC profession; such as, high voltage electrical, low voltage electrical, carpentry, plumbing, roofing, refrigeration and… oh yeah, a CODE OF ETHICS!
A furnace or boiler is a big-ticket item. Expect to invest anywhere from $3,000 to $10,000 to replace your old heating system. And if the new one is installed properly, you will enjoy it for the next 20+ years!
There are Rebates available to you:
Utility: You can receive up to $500 for qualifying equipment.
Manufacturer: You can receive up to $1,000 for qualifying equipment.
So what is “Qualifying Equipment”? Qualifying Equipment means higher efficiency equipment. The more efficient, the higher the rebate.

February, 2012

“Don’t Buy A New Furnace – Before Knowing the Facts!”


Wayne Krasnow
Your HVAC Expert

5 Insider Tips That Will Prevent You From Getting Ripped Off!

First, Not All Connecticut Heating Companies Are Alike.

Below are five insider tips that can prevent you from getting ripped off, but read on before skipping to the good stuff.
Your furnace is one of the most expensive appliances you’ll ever buy for your home, due to the intense labor and all of the materials that are necessary for a proper installation.
Furnace manufactures state that your furnace must be installed as per the Local & National Mechanical Safety Codes.
All licensed CT contractors are supposed to follow the Local & National Mechanical Safety Codes. “If they ain’t pullin’ a permit to replace your furnace, you can bet that their not following the safety codes.”
It used to be that these codes were all about safety, but they started mandating efficiency codes as well. WHY? I’ll tell you why. Because consumers were being ripped off by furnace installation companies. Many of these companies were (and still are) taking shortcuts so they can get the job done quickly and charge the homeowner less money, just to land another job. A cheap price is not always the best option.
It is almost impossible to replace a furnace in 2 hours and do the job right (up to code).
And since you’ll be living with your new furnace for the next 15 to 20 years, it only makes sense to avoid such nightmares.
If you’ve been told that you need to replace your furnace, we will happily give you a FREE SECOND OPINION so you will have all the facts. Call: 203-303-4822
Or try our live-chat on our website www.AirIncHVAC.com.

Below Are 5 FREE Ways To Avoid Getting Ripped Off.

1. You’ve heard this; My Furnace Guy Said I Have To Get A New One.
Many furnaces are replaced that don’t need to be. Why would a deceiving heating contractor condemn a perfectly good furnace? Either to make money or their service technician wasn’t trained properly to fix it.
Many of these furnaces could have been inexpensively fixed compared to the price of a new furnace. The 3 reasons to get your furnace replaced may be: it has a cracked heat exchanger, it is old and inefficient or it’s too expensive to repair. If the repair man tells you that there is a crack in the heat exchanger, ask to see it.
Do you really need a new one? READ ON BEFORE BUYING A NEW FURNACE.

2. What Brand Is The Best For Me?
Furnaces and boilers manufactured today basically all have the same safety features. Similar controls, similar heat exchangers, similar choices of efficiencies, etc. Many of the manufactures buy their parts from the same factory and put their name on it. All furnaces (no matter what brand) should last 12 to 18 years with the proper maintenance. Ok I lied… a furnace can last much longer than that, BUT the cost of keeping that old clunker going can cost more in fuel and repairs than a new high efficient furnace. I have replaced 1000+ furnaces. Many of them were “The Brand” (in their day) and most of them were about the same age. Now, here’s the “dirty little secret” they don’t want you to know. Only about five percent of the satisfaction you’re going to get – is the result of the brand you choose. The other 95% is how well it’s installed. And there are 8 crucial procedures that should be done properly (if not, the brand is irrelevant).

3. Will I Save Money On My Fuel Bills If I Get A New One?
Simply installing a new furnace isn’t going to guarantee better heating and lower energy costs. If the HVAC contractor isn’t careful about checking to see that your ductwork is clean and unclogged, you could be throwing heating dollars out of the window. The installer MUST make the proper size measurements on sheet metal fittings to connect to the new furnace. (Now you tell me how they can do that out of the back of a van or pick-up truck)
If the Sheetmetal fittings are not done properly, air will be leaking all around the furnace or even worse the air can be restricted, causing premature failure of your brand new furnace. That is one of the 8 crucial procedures that should be done properly.

Having a programmable thermostat installed is another way to save money on your fuel bills.

4. How Much Will It Cost For A New One?
“Time to give away the Trade Secrets”
$1,350… High Efficient Furnace
$ 125… Sheet Metal Fittings
$ 50… Condensate Pump & Piping
$ 50… Fuel Piping
$ 75… Smoke Pipe and Fittings (Flue)
$ 30… 4” X 8” X 16” Solid Concrete Blocks
$ 100… Electrical Wiring, Service Switch & Receptacle
$ 25… Fire Safety Switch
$ 60… Digital Thermostat or Digital Programmable Thermostat
$1,000… Installers Labor
($75 per hour for the Licensed Installer and $50 per hour for the helper x 8 hours)
$ 716… 20% Net Profit
$ 398… 10% Sales Commission
$ 80… Installers Incentive if they do a superb job
$ 258… Connecticut Sale Tax (6.35%)
$4,317.00… Total Fair Price Installed

And that’s how we price our jobs.
Some furnace installations may be a bit more, some less depending on the size of the home and ease or difficulty of the installation. If the installers have to work in tight conditions, if your home is larger or you need more ductwork than others then it will be more. If your furnace is in an open basement and/or is easily accessible then it may be less.
Also, you may want to consider other products to improve the air that you breathe in your home, like a humidification system or a good air filtration system. These are what we call accessories or indoor air quality products (IAQ). They run about $500 to $1500 and a little more labor plus a 20% profit on top of that.
We try our hardest to make a 20% net profit so that we can fix our trucks or buy new ones, give incentives, provide health insurance, provide warranty service, give to charity or the community and other things that are important to the individual contractor. BUT it never seems to work out that way. The average furnace contractor earns about 2% net profit or less. And that is why so many go out of business within 5 years. Many Contractors will under-price a job, just to get the job. They are not helping the customer because it will be impossible to find these contractors in 5 years, when things start to break. Some older companies fall into that rut too. They have been in business for so long that they forget to raise their prices or are simply afraid to because they think they will loose customers. Well the problem with that is, you can’t take care of your customers if you are not making money. They will eventually end up in the same boat as those other contractors, WORKING FOR ME!
Well, that’s basically how a good solid HVAC contractor prices their jobs.
My competition is going to hate me when they read this…oh well.

5. How Many Years Is The Warranty?
There are two types of warranties in the furnace business. There is the manufactures warranty and the furnace contractor’s warranty. The manufactures warranty covers the equipment and all of the parts in it. The furnace contractor’s warranty covers the labor costs involved in making the repairs to the equipment and any other work that was done, like sheet metal work, electrical wiring, etc.
The Indoor Air Quality (IAQ) products have a separate warranty (usually less) than the furnace so be aware of that when purchasing them.

Some companies have a guarantee that stops the minute they leave your driveway. Or they will say that they’ll give you a 10 year warranty and POOF, they’re gone in 5 years.
For your own protection, INSIST on a written 100% Money Back Guarantee on the Installation Work.

So You May Not Have To Replace Your Furnace.
You can always call me to get a FREE SECOND OPINION. This way you’ll have all the facts.
Also, there is NO cost or obligation for one of our FREE estimates. Call: 203-303-4822

Posted in Central Air Conditioning,Furnace,Heating,Installation,Maintenance,Savings by Wayne Krasnow on February 14, 2012

December, 2011

What is more important to Connecticut Homeowners; The Brand Name of the Furnace, Boiler or Air Conditioning Equipment or the Connecticut Heating & Cooling Contractor you hire to do the work?


Wayne Krasnow
Your HVAC Expert

Choosing a new furnace, boiler or cooling system for your home can be an intimidating process.

There are nearly 100 different brands of furnace and boilers, and thousands of different models. I visit many homes in Connecticut that are in need of a new furnace or boiler and I am always amazed when I get to see their existing heating system These heating systems were unsafe, unhealthy and just a mess in general. Many of these furnaces and boilers were installed by homeowners, a friend in the business or even a licensed contractor.

Heating & Air Conditioning systems can be complex in terms of installation. The installation process of a furnace, boiler or air conditioning unit may seem simple but in reality it requires many skills all bunched up into the HVAC profession; such as, high voltage electrical, low voltage electrical, carpentry, plumbing, roofing, refrigeration and… oh yeah, a CODE OF ETHICS!

Should you be more concerned about the installing contractor or the brand name?
Any furnace, boiler or central air conditioning equipment that is on the market today will give good service if properly installed and sized. Poorly installed equipment will not give good service, regardless of the brand.

Part of a “brands” popularity is name recognition. This is gained by advertising, it doesn’t make the brand any better, but it does make certain brands jump out when HVAC equipment is mentioned. This costs money and a large part of the high cost of many “brand name” units is the dollars spent on advertising.

And what happens if your “home comfort system” isn’t working correctly after it is installed? Will the manufacturer send a technician to solve the problem? Typically the answer is NO! The manufacturer expects the contractor who installed the HVAC equipment to deal with this issue. This is yet another reason that you need to choose your CT Heating Contractor carefully.

A furnace, boiler or central air conditioner is a big-ticket item. You can expect to spend anywhere from $2000 to $10,000 or more by the time your new heating and/or AC system is installed and working. And, you should expect to enjoy (or resent!) your home comfort system for the next 25 years or more!

If you are the daring “Do It Yourself” homeowner, remember, a faulty furnace or boiler installation can hurt the efficiency, the family and the longevity your heating unit as well as possibly voiding the warranty.

It really makes sense to hire a professional and ethical CT HVAC contractor to do the work.
A qualified HVAC contractor with good experience installing heating or air conditioning systems will ensure proper set up and the adjustments required to get the efficiency it is capable of.

You will get the energy savings you expect and the kind of durability you should get when it is correctly installed. Contact Air, Inc. 203.303.4822 to see how we can help you make the right decisions regarding your home heating system.

Posted in Installation by airdisa on December 1, 2011