About Air Inc. Heating and Air Conditioning
"It was a relief to work with true professionals who can be trusted."
Jeanmarie F. of Stamford, CT
Everyone at Air, Inc. (Kelly, Jonathan,and Dennis) made the ordering, financing, and installation so easy. It was a relief to work with true professionals who can be trusted. Thank you again. Joe and Jeanmarie Forte of 109 Buckingham Drive, Stamford.
"Please extend our gratitude and appreciation to Dave and his crew for a job well done."
Walljohn H. of Milford, CT
Just wanted to let you know how grateful we are to you for sending over a crew to replace the condenser unit,refrigerant lines and the compression fittings throughout the system. I trust that this will bring an end to the series of issues we have been experiencing and the next time we engage the services of your crew is for preventive maintenance and not for anything pertaing to leaks. As promised,l have attached a picture showing the severity of the last oil leak for your records.Please extend our gratitude and appreciation to Dave and his crew for a job well done.
Thanks again for your persistence and support in resolving this issue.
"NOW THAT'S customer service!"
Christopher V. of West Haven, CT
West Haven's very own Tom Clement works for Air Inc. so I want to give a HUGE shout out to Air, Inc. I had an issue with my 3 year old gas furnace where I wasn't getting hot water. Air, Inc. was there on a Saturday exactly at the time he said and quickly diagnosed the problem and fixed it for me.
Then after speaking with Tom, he was able to confirm that the part was under warranty and this morning I got a call that I wouldn't be charged for the part. Now THAT's customer service!!
West Haven, CT
"A note of thanks for a job well done by the Air Inc. team. The men worked around my schedule and were very..."
Donald & Mildred C. of Branford, CT
A note of thanks for a job well done by the Air Inc. team. The men worked around my schedule and were very professional and efficient and did a great job. Thanks again.
Donald & Mildred C.
"I don't have enough words to describe what I think of your company, but I am going to anyway. After the..."
Paul & Carolyn O. of Branford, CT
Dear Air Inc.
I don't have enough words to describe what I think of your company, but I am going to anyway.
After the excellent job of installing our new furnace on Monday April 8th, 2019, I called Air Inc. on Wednesday and voiced our two concerns to Tracie. She Relayed our concerns to Mike, the production manager and then told me he would be at our house within the hour.
Mike was at our house in less than an hour ans went through our house assessing what we needed. He came up with solutions that would help our problems and explained them thoroughly. My wife asked for brown heat registers. Mike told her that the register came in white but he would spray paint them so they would blend in better with the paneling.
Mike, Dave, and Eric arrived on the dot of 8:00 am Thursday and began going over the whole plan, making a more detailed plan. They went over the plan with me. Dave showed me what he was going to do before he started. When they were finished Dave showed all that was done and everything was perfectly clean.
We could tell that your men are held to a high standard. Everyone I have dealt with were great. They were kind, informative, polite, and most of all meticulous in the work. This is the mark of a great company. We will always recommend you and when we need service you will be at the top of our list.
Paul & Carolyn
Paul & Carolyn O.
"It is a credit to Air Inc. to employ such knowledgeable and dedicated technicians."
Philip S. of Guilford, CT
Dear Mr. Krasnow:
My wife, Irene and I are owners of the above home and have been clients of Air Inc. for some years. We are writing to you to call your attention to the remarkable service we have recently received from two of your technicians, Anthony and Jeff. Unfortunately we do not presently know their respective last names and would appreciate your providing them with the enclosed copies of this letter.
Not only have they both provided us with prompt and much appreciated service, but Anthony has twice on his own initiative inspected out home while we were away in Manhattan where we reside on the week days. Anthony by those inspections, ensured that the repairs made on our furnace by Jeff and him were effective. Such attention is greatly appreciated.
It is a credit to Air Inc. to employ such knowledgeable and dedicated technicians.
Philip H. Schaeffer
Air Inc. Heating and Air Conditioning was founded in 1991 and we've been a member of the Better Business Bureau since June 30, 2000. We place a great emphasis on customer satisfaction and since joining the BBB we've had zero complaints and maintained an A+ rating. Take a look at our reviews and it should be obvious why so many people choose us to install, replace, and repair, their home heating, and air conditioning systems.
In need of any of our services? Our experienced technicians can quickly resolve any HVAC problem you might have. We are reachable 24 hours/7 days a week — contact Air Inc. Heating and Air Conditioning at 1-203-315-0323 Schedule a heating and cooling maintenance appointment. Our 24-hour emergency HVAC team will arrive immediately to provide HVAC services to help prevent property damage, emergency furnace repairs, or any HVAC issue that needs immediate attention.
Our Owner: Wayne Krasnow
Wayne Krasnow is both the founder and President of Air Inc. Heating and Air Conditioning. He is a lifelong resident of Connecticut and an expert in all things HVAC. Few can brag of experience as extensive as his 25 years in the heating and air conditioning industry.
At Air Inc. Heating and Air Conditioning we believe it is important for a company to do more than just make money. We think it's critical to give back to the community too. That's why we're involved with and donate to a variety of charitable organizations from local Branford, CT "Short Beach Days", to East Haven Cheerleaders to Future Business Leaders of America and the Relay for Life.