Wednesday, February 26th, 2014 by Wayne Krasnow
First impressions last forever... That means your uniform should be clean, you should be neatly shaven, you should be free of body odors and you may want to carry some breath mints with you before meeting the customer. Your vehicle should also be clean, inside and out. It is a fact; a clean, organized person is more productive and has less stress than a messy person.
Some people hate their job, their boss, their co-workers and they even hate the customers. If you’re one of those people who only go to work for the money and benefits, QUIT! Your job becomes easier and less stressful when you like what you do and who you work with. An HVAC career can be a very lucrative and rewarding job, if you like what you do. Don’t Worry... Be Happy!
There is a lot to know when it comes to the HVAC trade. We have to know everything from refrigerant pressures to threading a pipe and everything in between. Strong troubleshooting skills are one of the characteristics that separate a mediocre technician from a great technician. You need to understand how things works before you can claim to be a great troubleshooter. Great HVAC service technicians, installers and sales consultants will continuously educate themselves on all aspects of the trade.
Everyone in an HVAC contracting business must be patient with customers. When a customer calls, they are usually in distress due to a heating or air conditioning breakdown or even worse, a water leak. Be compassionate! Everyone in the company must be able to speak, in simple terms, to those who may not be so familiar with HVAC terms. And of course, the customer is always right!
Have you ever had to meet friends for dinner or a co-worker for an important business meeting and they show up late? It’s an uncomfortable feeling, like they are disrespecting your time. Your fellow employees, boss and customers feel the same way if you are late. Being on time really means being five to ten minutes early. That shows that you respect other peoples time and it usually makes you feel better as well. Maybe you can get other things done if you show up a little earlier, such as paperwork, talk about things that happened the day before, ask for a raise, etc. There is an old saying: “The early bird catches the worm”.
Blah, Blah, Blah... Air, Inc. has been in business since 1991 and we are looking forward to a bright future. We mainly service and install residential heating and air conditioning systems throughout the shoreline of Connecticut. Our main office is located in Branford, CT. Recently we added Stoves & Fireplaces to our product offerings. Many people are using Pellet Stoves, Wood Stoves, Gas Logs, and Fireplace Inserts to heat their home. So I figured, if you can’t beat em’... join em’. Our mission is to become the number one choice for HVAC and Stove & Fireplace services in Connecticut and we know we can get there by hiring the best in the business. Our A+ rating with the Better Business Bureau and Awards for Best Service Provider in the Northeast shows, Air, Inc. stands for excellence in customer service, and takes the profession of HVAC very serious. It’s easier To Find a Needle In a Haystack. I have found some of the best people to help make Air, Inc. successful throughout the past 22 years. As we grow, it is getting harder to find the right people to grow with us. I posted help wanted ads all over the internet and that never worked out well.
1. Be Neat, Clean & Organized 2. Love your job 3. Learn your job. Continuously look to educate yourself 4. Always treat the customer with respect and kindness 5. Show up on time I thought this would be common sense to most people, but I found out I was wrong. That is why I am writing this. I am reaching out to the public to find these extraordinary people. I know you are out there and I am hoping that you call to speak with me. I will not call your present employer to find out what they think of you. I promise, our conversation will be confidential. We are searching for the most talented Service Technicians, Installers and Sales Consultants for furnace and other HVAC things. If You or Someone You Know Wants a Career At A Great HVAC Company and Wants To Work With Great People, Let Me Know.
HVAC Service Technicians
HVAC Installers (Service Technicians & Installers Must have a CT Heating & Cooling License)
HVAC Sales Consultants