Dear Air Inc.
I don't have enough words to describe what I think of your company, but I am going to anyway.
After the excellent job of installing our new furnace on Monday April 8th, 2019, I called Air Inc. on Wednesday and voiced our two concerns to Tracie. She Relayed our concerns to Mike, the production manager and then told me he would be at our house within the hour.
Mike was at our house in less than an hour ans went through our house assessing what we needed. He came up with solutions that would help our problems and explained them thoroughly. My wife asked for brown heat registers. Mike told her that the register came in white but he would spray paint them so they would blend in better with the paneling.
Mike, Dave, and Eric arrived on the dot of 8:00 am Thursday and began going over the whole plan, making a more detailed plan. They went over the plan with me. Dave showed me what he was going to do before he started. When they were finished Dave showed all that was done and everything was perfectly clean.
We could tell that your men are held to a high standard. Everyone I have dealt with were great. They were kind, informative, polite, and most of all meticulous in the work. This is the mark of a great company. We will always recommend you and when we need service you will be at the top of our list.
Paul & Carolyn
Paul & Carolyn O. of Branford, CT
Tuesday, April 23rd