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Heat Pump Service in New Haven

One Heat Pump for Heating & Cooling Through Connecticut’s Changing Seasons

If your current equipment can’t maintain comfortable temperatures, needs repeated repairs, or no longer meets your household’s needs, it may be time for professional heat pump service. A heat pump transfers heat rather than generating it through combustion, allowing one system to warm your home in cold weather and cool it during summer.

Choosing the right system starts with a professional evaluation. We assess your home’s layout, existing HVAC equipment, insulation, electrical capacity, ductwork, and potential ductless options before recommending an appropriate size and configuration.

Call (203) 871-0801 to request heat pump service for your New Haven home.

  • "Well worth it. Will call again next year!"
    Susan T.
  • Customer-First Service
    We believe in honest communication, fair pricing, and lasting relationships. Every service call is backed by our commitment to your comfort, convenience, and peace of mind.
  • Expert Technicians You Can Count On
    Our skilled and certified technicians bring years of hands-on experience to every repair, installation, and maintenance job, ensuring your system runs efficiently and reliably year-round.
  • 24/7 Emergency Response
    Day or night, our dedicated team is ready to respond to any HVAC emergency. We’re always available to protect your comfort and prevent costly damage when unexpected issues arise.
  • Proven Trust and Reliability
    With over three decades of experience and an A+ rating from the Better Business Bureau since 2000, we’ve earned a spotless record of customer satisfaction — zero complaints and countless positive reviews that speak for themselves.

Residential Heat Pump Installation, Repair, & Maintenance

We install, replace, repair, and maintain residential heat pump systems. Whether you’re planning a new HVAC installation or troubleshooting equipment that no longer heats or cools properly, our technicians can evaluate the system and explain your options.

Our residential heat pump services include:

  • Installation: Selecting and installing equipment suited to your home’s heating and cooling requirements.
  • Replacement: Assessing aging or unreliable equipment and reviewing suitable replacement options.
  • Repair: Diagnosing performance, control, airflow, drainage, and operational problems.
  • Maintenance: Inspecting the equipment and checking its operation as part of routine HVAC care.

Serving Homeowners Since 1991 With an A+ BBB Rating

At Air Inc. Heating & Air Conditioning, we bring more than three decades of residential HVAC experience to every service call. We’ve maintained an A+ Better Business Bureau rating with zero reported complaints since 2000. Our certified technicians also provide 24/7 emergency HVAC service, including same-day and weekend appointments, so you have a clear place to call when a heat pump failure can’t wait.

What to Expect From Heat Pump Installation or Replacement

We begin by evaluating your home and discussing what you need from the new system. Before work starts, we explain suitable options and make recommendations based on your equipment’s condition. We won’t recommend replacement when it isn’t necessary.

Installation planning typically addresses:

  • The home’s heating and cooling load
  • Equipment type and capacity
  • Indoor and outdoor unit placement
  • Existing ductwork or a ductless configuration
  • Electrical requirements and system controls
  • Testing of the completed installation

We offer free estimates for heat pump installations and provide upfront pricing. Financing options are available for qualified homeowners, and our technicians can answer questions about the proposed work before you decide how to proceed.

  • Yes it is. Mitsubishi, Daikin, Carrier and all other manufactures are phasing out the manufacturing of Ductless Air Conditioning ONLY stems. They are being replaced by high efficiency Ductless Heat Pumps, which provide both air conditioning and heating.

    It doesn't make economic sense for the manufactures to rearrange an assembly line to make cooling only units, when there is very little cost difference from the manufacturing process of a heat pump.

    Find out more about Ductless Heat Pumps here

  • If you know a friend, family member, neighbor, or coworker who’s been having heating or cooling issues, send them our way, and we’ll take great care of them. Refer someone who may need to repair or replace their furnace, boiler, air conditioner, heat pump, water heater, or any other HVAC service.
    Your Reward: When your referral purchases a system from Air, Inc., you’ll receive $250. Some of our customers have earned $500–$1,000 just for sending people they know. There is no limit to the number of rewards you can earn.

  • Ductless mini-split systems are a premium home comfort solution, not a quick window-unit install. A professionally installed single-zone system typically starts around $6,500–$8,500, depending on the home and installation needs. Multi-zone systems serving several rooms can vary more. Each system requires a licensed, experienced crew to ensure efficiency, safety, and long-term reliability. We provide professional in-home evaluations so you know exactly what’s right for your home and budget.

  • With a multi-zone ductless heat pump, you can connect multiple indoor air handlers—often up to eight—to heat and cool different rooms independently.

  • A ductless heat pump works by moving heat, not creating it. In the summer, it pulls heat out of your home to keep you cool. In the winter, it extracts heat from the outdoor air—even when it’s cold—and brings it inside. Each indoor unit controls the temperature of its own room, providing efficient, quiet comfort without ductwork.

Get your comfort back! Contact Us

Heating, ventilation, and air conditioning (HVAC) systems are essential for maintaining a comfortable, healthy, and energy-efficient home. A properly functioning HVAC system not only keeps indoor temperatures steady year-round—it also improves air quality by filtering out dust, allergens, and pollutants. Regular maintenance ensures your system runs efficiently, lowering energy bills and extending its lifespan. Whether it’s keeping your family cool in the summer or warm in the winter, your HVAC system plays a vital role in creating a safe and comfortable living environment.

Areas We Serve
  • Ansonia
  • Beacon Falls
  • Berlin
  • Bethany
  • Branford
  • Bridgeport
  • Cheshire
  • Chester
  • Clinton
  • Cromwell
  • Deep River
  • Derby
  • Durham
  • East Haddam
  • East Hampton
  • East Haven
  • East Lyme
  • Essex
  • Fairfield
  • Guilford
  • Haddam
  • Hamden
  • Killingworth
  • Lyme
  • Madison
  • Meriden
  • Middlebury
  • Middlefield
  • Middletown
  • Milford
  • Monroe
  • Naugatuck
  • New Haven
  • Niantic
  • North Branford
  • North Haven
  • Northford
  • Old Lyme
  • Old Saybrook
  • Orange
  • Oxford
  • Portland
  • Prospect
  • Seymour
  • Shelton
  • Southbury
  • Southington
  • Stratford
  • Trumbull
  • Wallingford
  • Waterbury
  • West Haven
  • Westbrook
  • Wolcott
  • Woodbridge

Residential Heat Pump Service Across the New Haven Area

We provide heat pump installation, replacement, repair, and maintenance in New Haven and surrounding Connecticut communities. Our listed service areas include Guilford, Hamden, and West Haven.

Get Clear Recommendations & Upfront Pricing

Whether you need an urgent repair, routine maintenance, replacement planning, a new installation, or guidance about a heat pump water heater, we can assess your needs and explain the available options. You’ll receive clear pricing for the work we recommend before making a decision.

Call (203) 871-0801 to speak with Air Inc. Heating & Air Conditioning about heat pump service for your home.